Change Management Consultant
2 days ago
Role Overview
We are seeking a seasoned Organizational Change Management (OCM) Consultant to lead and support change initiatives associated with the implementation of Microsoft Dynamics 365 ERP. The ideal candidate will play a critical role in ensuring the successful adoption of new systems and processes by developing and executing change strategies that align with business goals and minimize resistance.
Key Responsibilities
- Develop and execute a comprehensive change management strategy and plan for the Dynamics 365 ERP implementation.
- Conduct stakeholder analysis, impact assessments, and readiness evaluations to identify change risks and mitigation strategies.
- Design and deliver communication plans, training programs, and engagement activities to support user adoption.
- Collaborate with project teams, business leaders, and HR to ensure alignment of change initiatives with organizational culture and values.
- Facilitate change workshops, town halls, and feedback sessions to foster understanding and buy-in.
- Monitor and report on change progress, adoption metrics, and resistance trends.
- Support the development of super user networks, change champions, and peer support structures.
- Provide coaching and guidance to leaders and managers to help them lead change effectively.
- Ensure integration of change management activities into the overall project plan.
Mandatory Skills
- Organizational Change Management (OCM) experience for Microsoft Dynamics 365 ERP implementation.
Desired Skills
- Bachelor's degree in Business, Psychology, HR, or related field; Master's degree preferred.
- Certification in Change Management (e.g., Prosci, Kotter, ADKAR) is highly desirable.
- Proven experience with Microsoft Dynamics 365 ERP is mandatory.
- Strong understanding of business processes, especially in Finance, Supply Chain, HR, and Operations.
- Excellent communication, facilitation, and interpersonal skills.
- Ability to work in a fast-paced, matrixed environment and manage multiple stakeholders.
- Able to communicate clearly in respective local languages.
Domain
Manufacturing · Finance · Operations
Language Requirements
- Bahasa Melayu
- Korean (Required only for the bilingual position)
Project-Specific Candidate Requirements
This project requires two OCM Consultants, both open to Malaysian candidates. One position is open to Malaysians (including those on Employment Pass) as required by project compliance. The second position specifically requires a Malaysian candidate with Korean language proficiency to support coordination with South Korea and occasional project-related travel.
Location
Penang, Malaysia (Batu Kawan)
Number of Openings
2
Contract Duration
12 Months
Total Years of Experience
Minimum 10 Years
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