Senior Manager, FCSO Data Quality

Requisition Number: 27463

Job Location: Bukit Jalil KL, MYS

Work Type: Office Working

Employment Type: Permanent

Posting Start Date: 21/11/2025

Posting End Date: 30/11/2025

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Job Summary

Data Quality (DQ) Analysts are responsible for ensuring the overall health of the data ecosystem and the quality of data within it. Through their in-depth understanding of the data and requirements of downstream consumers, they define (and constantly refine) data quality controls and reports. DQ Analysts track and manage DQ issues and work to prevent them from impacting day to day activities more than necessary. They will work closely with:

• FCC Data Managers, who define the team's business requirements, objectives, strategy and priorities

• FCC Data Analysts, who help to define solutions to DQ issues if they arise due to internal logic limitations

• FCC Data Engineers, who design and implement the required data quality controls

• Downstream Process Owners, who must be aware of and understand any data quality issues

• Upstream data teams, who may need to take remedial action to solve data quality issues within their datasets / processes

DQ Analysts review the output of controls on a day to day basis and must respond quickly and appropriately to any issues that arise. Having identified an issue, they will engage the necessary stakeholders to manage the impact and define a path to resolution. DQ Analysts should have a careful attention to detail, but also be able to think strategically about the impact of any failures and make recommendations about the best course of action.

Key Responsibilities

Through their in-depth understanding of the data and requirements of downstream consumers, they define (and constantly refine) data quality controls and reports. DQ Analysts track and manage DQ issues and work to prevent them from impacting day to day activities more than necessary. They will work closely with:

• FCC Data Managers, who define the team's business requirements, objectives, strategy and priorities

• FCC Data Analysts, who help to define solutions to DQ issues if they arise due to internal logic limitations

• FCC Data Engineers, who design and implement the required data quality controls

• Downstream Process Owners, who must be aware of and understand any data quality issues

• Upstream data teams, who may need to take remedial action to solve data quality issues within their datasets / processes

DQ Analysts review the output of controls on a day to day basis and must respond quickly and appropriately to any issues that arise. Having identified an issue, they will engage the necessary stakeholders to manage the impact and define a path to resolution. DQ Analysts should have a careful attention to detail, but also be able to think strategically about the impact of any failures and make recommendations about the best course of action.

Responsibilities for FCC Data Quality Senior Manager:

• Day-to-day oversight of Data Quality controls, managing any issues in a timely and thorough manner

• Identify the root cause of data quality errors and make recommendations for long-term solutions, after working with support teams to make tactical resolutions

• Determine the business impact for any data quality issues and ensure these are well communicated downstream

• Define control requirements and constantly seek to enhance these

• Identify patterns in data quality issues and look for opportunities to address these strategically

• Independently analyze, query and manipulate data to uncover unknown or hidden issues missed by pre-defined controls

Skills and Experience

• Experience in managing sophisticated and stringent data quality control processes, including managing of DQ dashboards and handling remediation tasks
• Competence with data profiling tools and methodologies (SQL at a minimum), with a preference for dedicated and sophisticated exploratory data analysis tools such as Dataiku, Tableau &Python.
• Good understanding of data models and the ability to navigate across multiple layers of transformation to understand the root cause of DQ issues.
• Good functional understating of critical data elements defined for Transaction monitoring/Name Screening/Trade Finance Operations.

Qualifications

Degree or above in Information Technology, Computer Science or equivalent

Excellent verbal and written communications skills

Good knowledge of release process and control procedures.

Strong experience in dealing with geographically diverse teams globally

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.