Customer Service Executive

About the role Pioneer Flow Control Sdn Bhd is hiring an Indoor Sales Executive to join our team in Setia Tropika. This full-time role focuses on providing excellent customer service and preparing accurate sales proposals and quotations that meet customer needs and industry standards.What you'll be doingKey Responsibilities – Indoor Sales Executive Main...

_**Engage with database customer.**_ - **Database provided everyday.**_ - **Responsible in terms of product & testimonial.**_ - **Communicate with customers about the service of product in call.**_ - **Providing information about products/services, and assisting with easy service issues.**_ **Job Types**: Full-time, Part-time, Fresh graduate, Student...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Part Inquiry & Purchase Management**: - **Service Request Scheduling**: - **Walk-In Customer Support**: - **Service Department Operations**: - **Administration & Documentation**: - **Customer Service & Complaint Resolution** Respond to customer inquiries about parts, and manage the ordering and purchasing process as needed.Manage and coordinate...

**_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...

Respond to customer inquiries about parts, and manage the ordering and purchasing process as needed.Manage and coordinate service appointments, ensuring that appointments are scheduled in a timely manner and that service staff are prepared.Assist walk-in customers by addressing their inquiries, scheduling services, and offering support in resolving...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

**Job Requirements**: - Good communication and interpersonal skills - Good command of Bahasa Malaysia and English - Possess strong communication and negotiation skills - Experience in collections/customer service/contract center will be added as advantage **Job Scopes**: - Call customers using all approved mode of communications. - Set up repayment plans...