Customer Service Executive

10 hours ago


Bukit Mertajam, Penang, Malaysia Omega Sofa (M) Sdn Bhd Full time 40,000 - 60,000 per year

Requirements:

  • Possess SPM, Professional Certificate, Business Studies/Administration/Management or equivalent
  • Able to communicate in English and Mandarin - Candidates who are fluent in Mandarin is preferred as the role requires dealing with Mandarin speaking clients.
  • At least 1-2 year(s) of working experience in the related field is required for this position
  • Preferably related in Marketing/Business Development or equivalent.

Responsibilities:

  • Involving in the international sales activities (exp: International Exhibition, Oversea customer visit) or Local Sales activities
  • To develop, retain and maintain new & existing oversea customers
  • To assist in implementing sales and marketing plans
  • To execute short and long term goals and objectives to ensure maximum market penetration
  • To continuously seek to increase the market share in the specific market
  • To ensure customer request, inquiries and complaints are well attended and responded in timely manner
  • To monitor and provide feedback on the market activities and trend
  • To perform others duties may assigned by management

Benefits:

  • Great work-life balance - 5 working days only
  • Insurance coverage
  • Bonus based on performance
  • Great training and coaching to achieve your desired income
  • Internal and External training provided


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