Analyst, Deposit Operations

15 hours ago


KL Eco Kuala Lumpur, Malaysia SMBC SSC Sdn Bhd Full time 40,000 - 80,000 per year

Job Responsibilities:

  • Perform customer registration timely and accurately, within the business requirement from date of receipt of documents, with the ability to manage and support urgent requests from our stakeholders. Any irregularities detected to be openly and promptly communicated to managers for necessary actions and rectifications.
  • Support and manage expiring token replacement exercises in collaboration with Head Office Tokyo and applicable SMBC Branches.
  • Provide support to internal stakeholders, including relevant teams from Branches, relating to registration issues and escalating urgent registrations whenever necessary.
  • Daily review of logs/reports (such as failure email reports, daily summary report etc).
  • Maintenance of internal operational controls pertaining to SMAR&TS registration, including but not limited to the maintenance of the Team's internal control sheets.
  • Performing monthly and quarterly inventory stock take, including the maintenance of important internal control sheets with Team Lead and relevant updates in systems (e.g. Security seal inventories, Branch Authorization form changes etc).
  • Support any other administrative operations such as the maintenance and delivery of token boxes and security seals stock to Branches.
  • Assist Head of Department to support operational strategy and ensure that the operational activities meet the organizational requirements
  • Any other ad-hoc duties assigned by the Head of Department from time to time.

Job Requirements:

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, any field.
  • Preferable at least 1 year of relevant experience in Banking Operations and Account Services (Account Opening/Closure, Account Maintenances, etc).
  • Experience in administrative/transactions related to online banking is advantageous.
  • Preferably candidates specializing in Banking/Financial Services or Shared Service Centres or equivalent.
  • Has good knowledge in statutory requirements and/or related rules.


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