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Customer Success
2 weeks ago
About ChatDaddy
At ChatDaddy, we believe meaningful relationships are the heart of every successful business. As a fast-growing SaaS company, we help businesses across Asia connect with customers and streamline their operations using WhatsApp automation tools.
But we're more than just a tech platform — we're a team that values empathy, collaboration, and genuine connection. We're proud to build a workplace where every voice matters and small wins are celebrated — together.
Learn more ChatDaddy:
About the Role
We're looking for a Customer Success Intern who's curious about automation and eager to learn how technology can simplify customer engagement.You'll support the Customer Success team in onboarding users, setting up automated workflows, and helping businesses get the most out of ChatDaddy's automation tools. This role is perfect if you enjoy figuring out how things work, helping people use tech effectively, and want hands-on SaaS experience.
What You'll Be Doing
- Learn how ChatDaddy's automation features work and assist customers in using them
- Support onboarding sessions and help clients set up automation templates
- Troubleshoot customer issues and provide clear, friendly guidance
- Assist clients in resolving platform, automation, and AI-related issues
- Collaborate with the Product and Tech teams to share user feedback
- Contribute ideas to improve customer experience and automation adoption
What We're Looking For
- Currently studying or recently graduated in Business, Marketing, Communication, or related fields
- Strong communication skills in English and Mandarin (both spoken and written)
- Tech-savvy and curious about automation and SaaS platforms
- Organized, proactive, and eager to learn in a startup environment
- Previous experience in a customer-facing role is a plus, but not required
What You'll Get
- Hands-on experience in SaaS customer success and automation setup
- How to manage customer onboarding and relationship building
- Best practices in workflow automation for business operations
- Collaboration with cross-functional teams (Sales, Tech, Product)
- Mentorship and exposure to startup growth operations
How to Apply
We'd love to hear from you Please send us:
- Your CV
- A short intro video (about 1 minute) where you tell us Who you are and Why you're excited to join ChatDaddy as a Customer Success Intern
No need to be formal — just be yourself
Submit your application here:
For questions, contact us at:
Job Type: Internship
Contract length: 3 months
Pay: RM1,000.00 per month
Application Question(s):
- When would you be available to start the internship, and how long can you commit?
Language:
- Chinese (Required)
