Logistic Junior Customer Service

3 days ago

Johor Bahru, Johor, Malaysia Agensi Pekerjaan Alpha Alliance Sdn Bhd Full time 40,000 - 50,000 per year
  • Handling customer/agents/branches by email/phone. operation of shipments.
  • Prepare and check all shipping documents to ensure that they are complete and comply with rules and regulations.
  • Manage customer's expectations and keep them informed of the status of their orders.
  • Prepare and ensure timely dispatch of shipping documents. Possess good problem solving skilled, self-motivated & able to work independently.
  • Provide timely, accurate and empathetic support to resolve customer issue and concerns.
  • Handle shipments from booking stage till invoicing of customers before closing the job files.
  • Coordinate with relevant parties including customers and sales team to ensure smooth
  • Strong interpersonal and communication skill to deal with customers, overseas business.
  • Preferably, 2-3 years working experience in Logistic / shipping / forwarding industry.
  • Relationship with ocean liners will be an added advantage
  • Proficient in Chinese, English, and Malay.

Job Types: Full-time, Permanent

Pay: RM4, RM5,000.00 per month

Education:

  • STM/STPM (Preferred)

Experience:

  • in shipping / forwarding industry.: 2 years (Required)

Language:

  • Mandarin (Required)
  • English (Required)
  • Malay (Required)

Work Location: In person

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