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Consumer and Commercial Channel Support

2 weeks ago

George Town, Penang, Malaysia AMD Full time 120,000 - 240,000 per year

WHAT YOU DO AT AMD CHANGES EVERYTHING
At AMD, our mission is to build great products that accelerate next-generation computing experiences - from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.

Together, we advance your career.

The Role
As a
Business Analyst
supporting the
Consumer and Commercial Channel segments
within the
Business Management Strategy (BMS)
team, you will play a key role in enabling operational excellence and strategic decision-making across AMD's key segments. You will serve as the
regional liaison and single point of contact
for the Consumer & Commercial Channel sales segments within BMS; owning requirements, analytics, and process improvements that turn regional business asks into global solutions. This role works in close partnership with Regional Business Operations and the broader Business Management Operations team.

This position is part of the newly established Penang Center of Excellence (COE), providing a unique opportunity to shape best practices and scale capabilities globally.

Key Responsibilities

  • Requirements Gathering & Documentation Lead the collection, analysis, and documentation of business requirements by engaging cross-functional stakeholders. Translate complex needs into clear, actionable specifications for technical and operational teams.
  • Regional Segment Representation Act as the primary business analyst for the region in global initiatives. Champion regional priorities to ensure local market requirements are embedded in global strategies and solutions.
  • Process Alignment & Optimization Identify gaps and inefficiencies across business processes. Drive standardization and best practices while accommodating regional nuances to enable scalable, repeatable workflows.
  • Stakeholder Engagement & Communication Facilitate workshops, interviews, and working sessions to validate requirements and align expectations. Maintain transparent communication with regional and global teams to ensure clarity and accountability.
  • Data Analysis & Insights Analyze business and operational data to identify trends, risks, and opportunities. Deliver actionable insights through clear, compelling reports and visualizations to support strategic decision-making.
  • Solution Evaluation & Delivery Support Collaborate with technical teams to assess proposed solutions for feasibility and alignment with business needs. Support user acceptance testing, training, and deployment to ensure successful adoption.
  • Continuous Improvement Monitor implemented solutions and processes for performance and effectiveness. Recommend enhancements based on feedback, KPIs, and evolving business requirements.

Required

  • Advanced Excel - including pivot tables, complex formulas, data cleaning, and automation (e.g.,macros/VBA).
  • Mandarin proficiency - strong written and verbal communication.
  • Analytical problem-solving - ability to interpret large datasets and deliver clear insights.
  • Intellectual curiosity - proactive in asking questions, digging deeper into data, and identifying opportunities to improve processes or uncover new insights.
  • Strong presentation & communication skills - able to clearly convey data-driven insights to

non-technical stakeholders.

Preferred

  • Project management experience - coordinating timelines, deliverables, and cross-functional stakeholders.
  • Power BI (or Tableau) - dashboard creation, DAX measures, and data visualization.
  • Salesforce / CRM reporting - experience pulling and aligning data across sales and operational systems.
  • Forecasting & KPI tracking - supporting performance reviews and strategic planning.
  • Automation & process optimization - streamlining recurring reporting to increase efficiency.

Education Requirements

  • Bachelor's degree required, preferably in Business, Economics, Finance, Data Analytics, Engineering, or a related field.
  • Advanced degree (Master's) is a plus but not required.
  • Equivalent practical experience in data analysis, reporting, or business operations will also be considered.

LOCATION:
Penang, Malaysia

Benefits offered are described:
AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.