Content Moderator English

1 day ago


Petaling Jaya, Selangor, Malaysia IT Business Solutions Sdn Bhd Full time $180,000 - $420,000 per year

Content Reviewer

Duties and Responsibilities :

  • Review and assess user-generated content, including text, images, videos, and audio, to ensure it complies with our content guidelines and policies
  • Enforce content policies consistently and fairly, taking appropriate action on content that violates guidelines, which may include content removal, warnings, or escalating issues to higher management
  • Verify the accuracy of information in content submissions, checking for factual errors, plagiarism, and misleading information
  • Stay up-to-date with changing content policies and guidelines, and ensure all content adheres to legal and regulatory requirements
  • Communicate with users to provide guidance on content policy violations, answer questions, and address concerns in a professional and courteous manner
  • Maintain accurate records of content reviews, actions taken, and any relevant user interactions, ensuring proper documentation for audit and reporting purposes
  • Provide feedback and insights to improve content policies, guidelines, and the review process
  • Collaborate with cross-functional teams, including legal, customer support, and moderation teams, to resolve complex content-related issues
  • Stay informed about emerging content trends and threats on the internet to proactively identify and address potential issues

Job Types: Full-time, Contract

Contract length: 12 months

Pay: Up to RM3,500.00 per month

Work Location: In person


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