Restaurant Service Associate

7 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Valiram (Retail) Full time 20,000 - 40,000 per year

About Valiram

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia's leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.

Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.

Learn more about us at

Valiram Brands:

  • Beauty (Victoria's Secret, Bath & Body Works, Rituals, Molton Brown)
  • Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
  • Accessories (Swarovski, Mont Blanc)
  • Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
  • F&B (Bacha Coffee, Godiva, TWG Tea, Laderach Chocolate, Quivo, Las Meninas, Elementary, Cafe Colombo, Isabelle)
  • Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)

Available Brands:

Café Colombo – TRX & IOI City Mall

Elementary – TRX

About the Role:

Responsible for serving food and beverages in restaurant efficiently and in a most courteous manner. Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies.

Key Responsibility Areas:

  • Provide excellent customer service by greeting and acknowledging every guest and addressing their requests or complaints.
  • Be well-versed with the menu, including food and beverage items, preparation methods, and accompaniments.
  • Maintain cleanliness and organization of workstations, service pantry, and restaurant areas.
  • Follow the correct sequence of service and set up tables according to restaurant standards.
  • Handle tableware, glassware, and cutlery by cleaning, polishing, transporting, and removing them properly.
  • Ensure spills are cleaned promptly and dining areas are kept safe and presentable.
  • Maintain professional appearance, grooming, and adhere to the company dress code.
  • Uphold the company's brand image through professionalism, etiquette, and positive interaction with guests and colleagues.

Key Requirements:

  • Minimum 1 years in F&B service.
  • Good understanding of restaurant operations, table service standards, and customer service etiquette.
  • Good command of English (additional languages are an advantage).
  • Friendly, professional, and confident when interacting with guests.
  • Works well under pressure and maintains cooperation with teams.
  • Well-groomed and presentable at all times.
  • Willing to work on shifts, weekends, and public holidays.

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