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Guest Services Associate

2 weeks ago

George Town, Penang, Malaysia DEI (Digiphoto Entertainment Imaging) Full time 20,000 - 25,000 per year

DEI GLOBAL (Digiphoto Entertainment Imaging)

As a global leader in souvenir imaging, we deliver end-to-end solutions that combine storytelling, technology, and seamless operations, boosting guest satisfaction and partner revenue alike.

With a presence in theme parks, towers, aquariums, and resorts across the globe, our mission is simple: make every moment count, and every memory worth sharing.

Founded in 2004 and headquartered in Dubai, DEI operates across key markets with regional hubs in Singapore, Mumbai, Hong Kong SAR, Kuala Lumpur, Shanghai, and Bali. We are proud to be part of the Fairfax Financial Holdings Limited group.

Role Description

This is a full-time role for a Guest Services Associate at Georgetown Penang. The Guest Services Associate will be responsible for take pictures of guest, and delivering excellent customer service. This on-site role is located in Georgetown and involves direct interaction with clients to ensure a smooth and enjoyable experience.

Key Responsibilities and Accountabilities

  • Initiate guest interaction and deliver tip top service
  • Encourage and provide advice to guests on how to pose for photographs
  • Process and compile the finished products for sale
  • Handle cashiering duties
  • Prepare the site for daily operations
  • Ensure that individual and overall sales target is achieved

Requirements:

  • Possess at least 1 year of experience as a frontline staff in any industry
  • Must be able to work on weekends and public holidays
  • Strong in communication and interpersonal skills
  • Possess an approachable and positive attitude

Job Type:
Full Time

Job Location: PENANG HILL / THE TOP KOMTAR / FERRY MUSUEM

DIRECT CONTACT MS.RORA