Field Engineer
3 days ago
Job Description:
Offset Printing Machine Installation & Setup
- Unpacking, installation, and trial run adjustment of newly introduced machines
- Supporting initial settings to optimize print quality and performance
Preventive Maintenance
- Performing regular maintenance tasks
- Replacing consumable parts and checking overall machine condition
Troubleshooting & Repairs
- Responding to machine issues at client sites
- Diagnosing causes of failure, performing repairs, and replacing parts
- Providing flexible support, including urgent call-outs
Technical Guidance & Training for Clients
- Instructing operators and technicians on how to use the equipment
- Explaining maintenance procedures and operational precautions
Collaboration with Sales Department / Technical Support
- Providing technical support during new customer proposals
- Giving technical feedback based on client requests
Coordination with Overseas Teams & Headquarters
- Communicating with teams in Japan and other countries to share the latest information and technical updates
- Preparing reports and handling inquiries in English or Japanese
Job Requirements:
- Minimum 3 years of experience as a field engineer in the printing industry or other relevant industries (e.g., food packaging, semiconductors, etc.).
- Experience as an offset printing machine operator is an advantage.
- Proficiency in Mandarin is an advantage for communicating with Mandarin-speaking customers.
- Available to work on Saturdays during emergency situations.
- Flexible with domestic and international business travel.
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