Mandarin Speaker_Operation Manager_Kuala Lumpur
4 days ago
Key Responsibilities:
- Oversee customer reception, guidance, cashier operations, and overall service delivery to ensure a prompt, courteous, and high-quality customer experience.
- Conduct routine inspections of the lobby and front-of-house areas to maintain cleanliness, orderliness, and service standards.
- Provide training, coaching, and performance guidance to service staff to ensure operational consistency and professional service quality
Knowledge and Skill Requirements:
Candidates in good physical health, with a presentable appearance and relevant working experience.
Possession of a valid health certificate is mandatory.
Outgoing, friendly, and enthusiastic personality with excellent communication skills and a strong customer service mindset; able to engage with customers patiently and professionally.
Strong sense of teamwork, with the ability to collaborate effectively with colleagues to achieve operational objectives.
Proficiency in Bahasa Malaysia is required; candidates with strong English proficiency will be given added advantage.
Compensation & Benefits
Monthly Salary: RM4,000–4,500 (meals provided; accommodation not included).
Rest Days: 4 days per month.
Full Attendance Allowance: RM200 per month.
Job Type: Full-time
Pay: RM4, RM4,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person
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