Senior Specialist Enterprise Technology Services

About DKSH

DKSH's purpose is to enrich people's lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology.

Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people's lives around the clock. We do this while helping our clients and customers grow by providing services including sourcing, market insights, marketing and sales, eCommerce, distribution and logistics as well as after-sales services.

Listed on the SIX Swiss Exchange, DKSH operates in 36 markets with 33,100 specialists, generating net sales of CHF 11.1 billion in 2021. Founded by Swiss entrepreneurs in 1865, we have been deeply rooted in Asia Pacific for over 150 years.

Why It's Great to Work at DKSH

Join a purpose-driven company and help enrich people's lives every day. We provide reliable access to high-quality products and services, like COVID-19 vaccines, and create sustainable value for all our stakeholders, generate jobs, and give back to society. Founded over 150 years ago in Asia by three Swiss traders, DKSH still maintains the same entrepreneurial mindset. Be part of our diverse team of more than 33,000 people working in 36 markets across the globe. You will learn and develop both professionally and personally in a modern environment offering hybrid work arrangements. Come and meet our energetic, passionate, and purposeful team and be part of something big.

Job summary

As part of the Enterprise Technology Services team, your role is instrumental in ensuring the stability, performance, and security of our SAP ecosystems. Leveraging your technical expertise, you provide guidance and support to users and project teams. Additionally, you collaborate closely with internal IT teams and external technology partners, enabling organizations to harness the full potential of SAP technologies and beyond, ultimately gaining a competitive advantage in digital transformation.

Responsibilities

• Lead or actively participate in SAP system upgrades, migrations, and landscape transformations by planning, coordinating, and executing projects to ensure minimal disruption to business operations.
• Maintain system stability and performance by minimizing downtime and ensuring uninterrupted operations.
• Drive adoption and utilization of emerging technologies to enhance system capabilities.
• Develop and implement strategic roadmaps for SAP system architecture to align with business goals.
• Collaborate closely with stakeholders to ensure smooth operations and prompt resolution of issues.
• Safeguard system security through expertise in system hardening, SAP security baselines, and best practices.
• Ensure business continuity by leading disaster recovery planning, managing system backups, and performing proactive monitoring to minimize the impact of system failures or data loss.
• Serve as a subject matter expert in SAP Basis, providing insights and recommendations for system enhancements, infrastructure upgrades, and technological advancements.
• Document system configurations, procedures, and troubleshooting steps to promote knowledge sharing and continuous learning within the team.

Qualifications

• Relevant professional degree in Information Technology or Computer Science.
• Extensive experience in SAP Basis administration and solutions.
• Skilled in stakeholder management.
• Analytical and problem-solving abilities.
• Project management experience.
• Excellent communication and collaboration skills in a diverse environment.
• Commitment to continuous learning.
• Relevant SAP certifications and cloud technology experience are a plus.