Operations Manager

3 days ago

Kampung Simpang Pulai, Perak, Malaysia Megah Transport Sdn Bhd Full time 50,000 - 80,000 per year

Responsibilities:

  • To manage and oversee operations team.
  • Attend internal and external meetings to resolve issues arises and provide value-added solution.
  • Provide comprehensive internal training for the team members.
  • To verify and check the order.
  • Counter check customer details, size for needed, type of lorry support and deadline.
  • Manage and investigate customer complaint and feedback.
  • Coordinate and liaising with the relevant parties.
  • Job planning and scheduling.
  • Close monitoring for driver movement to avoid any down time.
  • Briefing and follow up with driver in order to meet the customer requirement and satisfaction.
  • Order fulfilment.
  • Involve in transport document acknowledgement and return.
  • Assist to handle driver claim and reimbursement.
  • Handle customer complaint.
  • Prepare daily movement report.
  • Liaise with Adm/HR Department for update the staff, driver status and lorry status.
  • To perform any ad-hoc duties and reports as and when assigned/requested by the Management.

Requirements:

  • Min Diploma/Degree qualification in Logistic or related field
  • Min 5 years' experience in related field
  • Logistics background and experience with Shipping is a plus
  • Able to do job planning and scheduling
  • Good communication, planning and execution skills
  • Proactive, self-confidence and team player
  • Willing to work long hours and able to work under pressure in a fast moving environment
  • Working knowledge of ISO, Custom Act and government authorities in logistic industry.
  • Proficient in PC Applications particularly in Microsoft Excel and Word
  • Work location @ Simpang Pulai, Ipoh, Perak
  • Only shortlisted candidates will be noticed

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