clinic assistant

3 days ago


Putrajaya, Malaysia KLINIK DR NAJWA SDN BHD Full time 42,000 - 63,000 per year

Key Responsibilities:

  1. Front Desk & Administrative Duties

  2. Greet and register patients upon arrival.

  3. Schedule appointments and manage patient records.
  4. Handle phone calls, inquiries, and patient follow-ups.
  5. Process payments, issue receipts, and manage billing using clinic software.
  6. Maintain proper filing and organization of documents.

  7. Clinical Assistance

  8. Assist doctors and nurses during consultations and minor procedures.

  9. Prepare consultation rooms and treatment areas.
  10. Perform basic checks (e.g., height, weight, temperature) under supervision.
  11. Sterilize and prepare instruments and medical supplies.

  12. Inventory & Supplies

  13. Monitor and replenish medical supplies.

  14. Ensure medications and consumables are stored properly.
  15. Assist in stock-taking and inventory record maintenance.

  16. Hygiene & Safety

  17. Maintain cleanliness of consultation rooms, waiting areas, and restrooms.

  18. Dispose of medical waste according to safety protocols.
  19. Support infection control practices in the clinic.

  20. Customer Service

  21. Ensure patients feel comfortable and attended to throughout their visit.

  22. Assist elderly or disabled patients when needed.
  23. Handle patient concerns or complaints professionally and refer to supervisor when necessary.

Requirements:Qualifications:

  • SPM or equivalent.
  • Additional training or certification in healthcare or clinic operations is an advantage.

Experience:

  • 0–2 years of working experience in a clinic or healthcare setting.
  • On-the-job training will be provided for fresh candidates.

Skills & Attributes:

  • Friendly, responsible, and service-oriented attitude.
  • Able to multitask and work well under pressure.
  • Good communication skills in Bahasa Malaysia and moderate English (other languages an advantage).
  • Basic computer skills.

Job Types: Full-time, Permanent

Pay: RM1,700.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Work Location: In person


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