Specialist Technical Delivery

7 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia DKSH Full time

Location:
Kuala Lumpur, MY, MY

Global Business Unit: OTH

Job Function: Information Technology

Requisition Number: 216909

Description:

Job Summary

Manage Salesforce projects, including implementations, enhancements, and customizations to drive business effectiveness and growth.

Job Description:

  • Develop and maintain Salesforce adherence to IT Applications policies, standards, best practices, and guidelines within implementation and delivery methodologies.
  • Plan, manage and execute complex project engagements and assure quality deliverables.
  • Ensure business continuity plans for identified and critical Salesforce applications are developed and maintained.
  • Monitor Business Solutions deliveries and support in ensuring applications delivered are on track; adjust/reset in line with business requirements.
  • Review, enhance and incorporate potential improvements to defined standards, policies, and delivery processes.
  • Guide users/stakeholders on effective use of Salesforce technical design and deployment for Applications, both Group-wide and in-country.
  • Monitor and evaluate Applications implementations, ensuring continuous, efficient, and effective operations.
  • Work collaboratively with functional manager to facilitate business process owners' needs, communicate design solutions to maintain business operations.
  • Identify potential issues/gaps, drive resolution to avoid customer impact and facilitate continuous improvement. Facilitate user/vendor communications on the effective/functional use of applications

Job Requirement

  • 2-3 years of Salesforce hands-on development experience
  • Proficiency in Salesforce Configuration and Customization, Custom Settings, Building Flow, Visualforce Components, Apex Classes, Trigger, Batch Class, Scheduler, Email Services, SQL, SOQL and SOSL
  • Experienced with Web Technologies such as JavaScript, Html 5 and CSS
  • Experienced with Salesforce data model
  • (Good to Have) Experience with ServiceMax or Field Service Lightning
  • Experienced in Salesforce design solutions with good understanding of Salesforce best practice
  • Strategic thinking and ability to align Salesforce solutions with overall business objectives
  • A track record of successful Salesforce project implementations and a portfolio of completed projects
  • Salesforce certifications including Advanced Admin, Platform Developer I or II and Platform App Builder is desirable.
  • Good communication skills
  • Able to handle adhoc tasks as per assigned
  • Strong analytical and problem solving skill
    Able to suggest workaround solution if primary solution not working

Requisition Number: 216909

Job Function: Information Technology

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