Customer Service Officer

What You'll Be Doing• Deliver exceptional customer service and address customer needs via phone and email communication channels.• Manage and respond to customer feedback promptly and ensure proper tracking.• Handle customer complaints professionally and escalate to the Customer Service Manager when necessary.• Assist with general administrative...

Job Description:Answering incoming calls, responding to live chat inquiries, and emails from customers regarding products and services professionally and courteously.Providing accurate information and resolving customer issues related to digital banking products and services.Maintaining a high level of product knowledge to effectively support customer...

Customer Service Officer Location: Uptown 2, Damansara Utama Working Hours: 9am - 6pm Working Days: 5 days in a week Salary Range: RM 3500 - RM 5000 **Responsibilities** 1. Attend customers' enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction. 2. To provide technical...

Customer Service Officer Location: Uptown 2, Damansara Utama Working Hours: 9am - 6pm Working Days: 5 days in a week Salary Range: RM 3000 - RM 4000 **Responsibilities** 1. Attend customers' enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction. 2. To provide technical...

Customer Service Officer Location: Uptown 2, Damansara Utama Working Hours: 9am - 6pm Working Days: 5 days in a week Salary Range: RM 3000 - RM 4000 **Responsibilities** 1. Attend customers' enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction. 2. To provide technical...

**We're Hiring: Customer Service Agent (Mandarin Speaker)**: - Location: CP Tower, Petaling Jaya (Next to MRT Phileo Damansara)_ - Start Date: 7 July 2025_ Are you a people-person who enjoys solving problems and delivering exceptional service? Join a leading name in digital banking and be part of a dynamic team dedicated to supporting customers across...

Key Responsibilities:Manage front desk and reception duties, including greeting visitors, handling calls, and managing general enquiries.Provide administrative support for day-to-day office operations.Coordinate meeting room bookings and prepare meeting arrangements when required.Support the onboarding logistics, access card issuance, seating arrangement,...

Responsibilities:Handle inbound calls, emails, and live chats from Thai-speaking customers regarding our products and services.Resolve customer issues including product inquiries, complaints, and warranty claims with empathy and efficiency.Maintain accurate records of customer interactions using CRM systems.Collaborate with internal teams to escalate and...

Proficient in Microsoft Office and able to work under minimum supervision **BENEFITS** - Working Day**:Normal office hour**: - Permanent position - Performance Bonus - Medical benefits **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion Schedule: - Monday to Friday Supplemental pay types: - Overtime pay - Yearly...

Job Title: Customer Agent - Background Check IndustryLocation: Ara Damansara, SelangorCompany: Startek MalaysiaJob Type: Full-TimeWorking Hours: 24/7 Rotational ShiftWorking Days: Monday - Sunday (5 days)*About Us:*Welcome to Startek - where innovation meets dedication We are a trailblazing company committed to delivering top-tier service to our valued...