Regional Process

The Opportunity
Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally. Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission). Designed to adapt to every O&M strategy, services can be procured stand-alone or as part of an EnCompass partnership agreement. Additionally, the net-zero transition begins with the Installed Base, and we continue to innovate across our 'Sustain & Decarbonize' category, which includes our made-for sustainability offerings.

As the
Regional Process & Transformation Lead
, you will be the driving force behind operational excellence and digital adoption within our local HUB. You will bridge global strategy with regional execution, leading the implementation of next-generation business processes that standardize, digitize, and optimize our operations. Your work will directly impact efficiency, cost-effectiveness, and regional competitiveness.

The role is open to be based in the home country of the successful applicants (Malaysia, Singapore)

How You'll Make An Impact

• You will serve as the primary strategic link between the regional HUB and the Global Business Process Owner (GBPO), translating global strategies into detailed, executable regional implementation plans.
• You will lead the design, development, and implementation of complex new business processes and digital solutions, ensuring they are standardized, efficient, and tailored to local requirements.
• You will champion process excellence by identifying opportunities for standardization and continuous improvement, incorporating industry best practices and operational feedback alongside Subject Matter Experts (SMEs).
• You will drive cross-functional process harmonization and digitization, establishing governance mechanisms to ensure compliance, accountability, and the successful integration of processes across the organization.
• You will act as the change champion, promoting process adoption through targeted training and communication initiatives in collaboration with HR and training teams for smooth transitions, ensure performance and cost-effectiveness by monitoring process adoption with data-driven insights and partnering with regional leadership to align improvement initiatives with budgetary goals.
• You will document and maintain standardized methodologies and best practices to support ongoing process maturity and sustainable improvements.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines, living our core values of safety and integrity.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background

• Bachelor's or master's degree in business administration, Engineering, Operations Management, or a related field.
• Possess significant experience more than 5years preferred in business process management (BPM), particularly integrating, digitizing, and transforming processes within a regional or global environment.
• Proven ability to lead and influence cross-functional teams and Subject Matter Experts (SMEs), preferably within the energy, technology, or industrial sectors.
• Demonstrated experience in process standardization and digital transformation projects (highly preferred).
• Possess Lean Six Sigma certification with relevant experience in a service operations or shared service environment (highly desired). Demonstrate exceptional project management, analytical, and communication skills with a strong focus on data-driven decision-making.
• Proficient in English communication and be willing to travel as needed to support critical regional initiatives.

More About Us
At Hitachi Energy, we believe in fostering a collaborative and inclusive work environment. We offer opportunities for growth and development, ensuring our team members can thrive and achieve their career goals.

Join us and be part of a company that values innovation, excellence, and teamwork.

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.

For this role, depending on grade and experience, we offer the following employee benefits.

• Employer-sponsored medical plan (inc. dental care and optical).
• Central Provident Fund (CPF).
• Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance.
• Hospitalization Insurance.
• Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.).
• Benefits are subject to the respective plan rules.

We can provide more information during the recruitment process.

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.