Corporate Administration Assistant

18 hours ago

Bayan Lepas, Penang, Malaysia Integrated Health Plans Pte Ltd Full time 30,000 - 60,000 per year

Responsibilities (Set-up Team):

  • Analyse an organization and design its processes and systems
  • Assessing the business model and its integration with technology
  • Access current state, identify customer requirements and define the future state and/or business solution
  • New client implementation
  • Servicing administration include preparation of reports, system setups, etc,
  • Defines project requirements by identifying project milestones, phases and elements
  • Create direct channels of communication to software and application developers
  • Maintaining user documentation, including training users and effectively communicating them to the relevant stakeholders
  • Maintain an outstanding relationship with clients and internal teams
  • Gather IT system/project requirements from end-users and translate them for Software Development team
  • Monitor IT project from inception till completion/handover
  • Ensure all project milestones are met/exceeded
  • Ensure that system setups/renewals are completed within timelines agreed with clients so as not to disrupt service deliverables
  • Work closely with team members to achieve the internal and external turnaround time expectations while ensuring accuracy is maintained.

Requirements:

  • At least a Diploma in computer science/IT or related certifications
  • At least 3 years of relevant experience
  • Passion for service and strong team player
  • Able to work independently under minimal supervision
  • Converse fluently in English
  • Possess effective communication and interpersonal skills
  • Proficient in Microsoft Office (MS Words/ MS Excel)
  • Diligent, able to multi-task and a strong sense of accountability
  • Comfortable to handle big data set in excel

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