Internship (Customer Service)
3 days ago
Job Description
- Assist in responding to customer inquiries via WhatsApp's and walk-in.
- Provide on-ground assistance during interment and memorial events.
- Help coordinate with families and guide them through procedures.
- Perform basic administrative duties such as data entry and form filing.
- Support customer queries and direct them to appropriate personnel when needed.
- Assist the service team with stock handling and event setup.
- Escalate unresolved issues to senior staff.
Requirement
- Currently pursuing a diploma/degree in Business, Communications, or related fields.
- Good communication and interpersonal skills.
- Able to speak and write in Mandarin, English and/or Bahasa Malaysia is a plus.
- Friendly, proactive, and willing to learn.
- Basic computer skills (MS Office).
"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."
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