Internship (Customer Service)

3 days ago


Shah Alam, Selangor, Malaysia NIRVANA MEMORIAL PARK (SHAH ALAM) SDN BHD Full time 10,000 - 20,000 per year

Job Description

  • Assist in responding to customer inquiries via WhatsApp's and walk-in.
  • Provide on-ground assistance during interment and memorial events.
  • Help coordinate with families and guide them through procedures.
  • Perform basic administrative duties such as data entry and form filing.
  • Support customer queries and direct them to appropriate personnel when needed.
  • Assist the service team with stock handling and event setup.
  • Escalate unresolved issues to senior staff.

Requirement

  • Currently pursuing a diploma/degree in Business, Communications, or related fields.
  • Good communication and interpersonal skills.
  • Able to speak and write in Mandarin, English and/or Bahasa Malaysia is a plus.
  • Friendly, proactive, and willing to learn.
  • Basic computer skills (MS Office).

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."



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