HR Operations Senior Manager

2 days ago

Petaling Jaya, Selangor, Malaysia Positivelinks Asia Full time 180,000 - 216,000 per year

We are seeking an accomplished Senior Manager HR Operations to champion training, talent development, and workforce management across multiple locations. In this role, you will ensure that each outlet is supported by a capable and well-prepared team, while fostering a culture of continuous learning and operational excellence.

The ideal candidate will have a deep understanding of training strategies, recruitment processes, stakeholder management, and industrial relations, with a preference for experience in F&B, or multi-unit retail operations. They must also be creative, proactive, and capable of driving the growth and efficiency of human resources functions within a dynamic, fast-paced environment.

Key Responsibilities

  • Training & Development: Design and implement strategic training; partner with universities/colleges; oversee onboarding and compliance.
  • Workforce Planning: Ensure adequate staffing across outlets; lead recruitment and retention initiatives.
  • Succession & Employee Development: Identify and develop high-potential talent; manage performance and career progression.
  • Stakeholder Management: Collaborate with leaders on HR strategies; manage industrial relations and compliance.
  • Employer Branding & Campaigns: Lead recruitment campaigns and university engagement; enhance employer brand.
  • Compliance & Agility: Ensure adherence to labor laws and policies; maintain flexible HR processes to meet business needs.

Key Requirements

  • Education: Bachelor's degree in Human Resources, Business, or a related field.
  • Experience: 8–10 years in HR operations, talent development, or a similar role, preferably within F&B, or multi-unit retail operations.
  • Technical Skills: Strong expertise in training design, workforce planning, recruitment, performance management, and industrial relations.
  • Stakeholder Management: Ability to collaborate effectively with business leaders and cross-functional teams.
  • Personal Attributes: Creative, proactive, solutions-oriented, and agile, with the ability to drive HR initiatives in a fast-paced, dynamic environment.
  • This opportunity is available to individuals authorized to work in Malaysia

Job Type: Full-time

Pay: RM180, RM216,000.00 per year

Application Question(s):

  • Do you have 8-10 years of experience in HR operations, talent development, or a similar role, preferably in the F&B or retail industry?
  • Are you experienced in workforce planning, including managing staffing levels and optimizing recruitment processes?
  • Have you led the development and implementation of training programs across multiple locations or outlets?
  • Have you worked on succession planning initiatives to identify and develop high-potential employees for future leadership roles?

Work Location: In person

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