WFH - Language Support (English - Mandarin/Cantonese) l 无需经验

2 days ago

Klang, Selangor, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full time 20,000 - 30,000 per year

Start your career with us — with full support, great pay and real growth.

All you need is good communication skills and the drive to learn

为什么选择这个职位?

  • 100% 居家办公
  • 工作与生活平衡 – 每周只需工作5天,享有2天休息日
  • 没有经验?没问题
  • 提供带薪培训 - 非常适合应届毕业生或想转行的人士
  • 公司将提供笔电并送到你家中,轻松在家工作
  • 优厚福利 – 包括加班费、网络津贴及医疗保险

About the Company:

We are a global leader in customer experience management, supporting top brands across 80+ countries with 24/7 customer service.

Our mission is to deliver personalized service powered by technology and data, while providing employees with a dynamic, supportive environment that encourages personal growth and career advancement.

Key Responsibilities:

  • Provide accurate and timely interpretation support through phone or video calls
  • Achieve daily productivity targets and key performance indicators (KPIs)
  • Proactively respond to and resolve customer inquiries and issues
  • Collaborate closely with team members to enhance overall customer experience
  • Continuously participate in training to improve service and communication skills
  • Comply with company policies and procedures to ensure service quality

Requirements:

  • Language Proficiency: Fluent in Mandarin/Cantonese and English to handle US based Mandarin or Cantonese speakers.
  • No prior experience needed however customer service experience is a plus.
  • Education: Open to SPM, UEC, Diploma, or Degree holders.

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