Admin Executive

6 hours ago

Penang, Malaysia Venturestar Group Full time 30,000 - 60,000 per year
About Us

Venturestar Group is a multi-division company across business, technology, and marketing solutions. As our team continues to grow, we are looking for an Admin Executive to support daily office operations, HR coordination, e-commerce & logistics tasks, and customer communication. This role is essential in keeping our office, workflow, and team running smoothly.

Key Responsibilities:

1. Office Administration & Coordination

  • Manage office supplies, equipment, facility upkeep and vendor coordination.
  • Handle phone calls, emails, correspondence and internal documentation.
  • Organize meetings, scheduling, travel arrangements and basic clerical tasks.
  • Maintain accurate filing systems, records and administrative documentation.

2. HR & Staff Support

  • Assist in recruitment processes: job postings, interview scheduling and follow-up.
  • Support employee onboarding & maintain staff records.
  • Track attendance & leave and compile monthly HR reports.
  • Submit attendance & claims data for payroll processing (no full payroll duties).

3. Operations & E-Commerce Fulfillment

  • Process daily orders from Ecommerce Platforms and ensure timely packing & dispatch.
  • Coordinate with courier services for parcel pickup, tracking and return/refund cases.
  • Maintain inventory levels, update stock records and conduct periodic stock checks.

4. Finance & Procurement Assistance

  • Prepare and process invoices, quotations, purchase orders and delivery orders.
  • Assist in petty cash, expense claims and basic finance documentation.
  • Liaise with suppliers for stock replenishment and pricing coordination.

5. Customer Service & Communication

  • Respond to customer inquiries via chat/WhatsApp/email in a professional manner.
  • Assist in resolving after-sales issues while maintaining positive customer experience.
Requirements / Skillsets
  • Minimum SPM / Diploma / Degree in Business Administration, Management, E-Commerce, or related field.
  • Preferably 1–3 years working experience in admin, operations, customer service or e-commerce support.
  • Proficient in Microsoft Office (Word, Excel) and comfortable using e-commerce backend systems.
  • Strong organization skills, attention to detail and ability to multi-task in a fast-paced environment.
  • Good communication skills in Mandarin, English & Malay.
  • Responsible, proactive, customer-oriented and able to work both independently and with a team.
Personality Traits
  • Responsible and proactive, takes ownership of tasks.
  • Organized, systematic, and calm under multi-tasking situations.
  • Friendly, patient and customer-service minded.
  • Eager to learn and adapt to evolving workflows.
Benefits
  • Annual increments & performance bonuses
  • Opportunities for professional growth and development
  • Young, vibrant, and dynamic culture
  • Office snacks & drinks: unlimited snacks, beverages, and coffee machine
  • Tools & Learning support: AI/software access and relevant courses.

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