Teammate (Live Sales Agent) - Korean Speaker

7 hours ago


Petaling Jaya, Selangor, Malaysia TaskUs Full time

Responsibilities:

  • Call Center Sales Agent responsible for achieving call center metrics and driving sales ecommerce revenue for client
  • Assist customers in purchasing client products online, by walking them step by step through purchase, or building a custom cart and sending the link to the customer for purchase.
  • When customer is unable to purchase online, create sales lead in CRM to be serviced by sales team
  • Triage support and billing inquiries and direct customers to the appropriate channels

Basic Skill Requirements

  • Understanding of technology industry
  • Call center experience
  • Utilize Customer Relationship Management (CRM) tool

Preferred Skill Requirements

  • Experience as a sales representative in a call center environment
  • Direct SaaS/Cloud/Platform selling experience
  • Direct Cloud PBX Product selling experience
  • Salesforce CRM experience preferred
  • Knowledge of solution-selling techniques


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