Smart Home Technician

10 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia WNM EShop Sdn. Bhd. Full time 30,000 - 80,000 per year

WNM ESHOP.COM SDN BHD is a major player among smart home and karaoke system brands in the market, so candidates will be able to learn about and discover a lot of new and interesting automation technology. The brand managed and owned by WNM is SmartZone Smart Home and KaraBest Karaoke System.

Key responsibilities

  • Follow up often project status, site visit.
  • Install, configure, and integrate a variety of smart home devices, including lighting, security systems, climate control, and entertainment systems.
  • Provide excellent customer service by guiding customers through the setup and operation of their smart home systems.
  • Troubleshoot and resolve any technical issues that may arise, ensuring customer satisfaction.
  • Maintain accurate records of all installations and service activities.
  • To prepare M&E diagram and meeting with related parties. You will learn a lot and improve technology knowledge throughout the progress.
  • To do QC and make sure hardware is working well.
  • Any other tasks as assigned sometimes.

What we're looking for

  • Strong technical knowledge and understanding of smart home technologies, including home automation, security, and multimedia systems.
  • Excellent problem-solving and customer service skills.
  • Ability to work independently and as part of a team.
  • A valid driver's license and the ability to travel to customer sites as needed.
  • Apprentice / Entry level are encouraged to apply, however candidates with experience in a related field (IT/ Audio Visual Installation/M&E/Smart home installation skill) will be considered first.
  • Required Language: B.Mandarin, B.English and B.Melayu. We are seeking candidates proficient in both English and Mandarin to effectively communicate with our diverse client base and stakeholders.
  • Willing to work in Taman Maluri, Cheras / Semenyih, Selangor .

What we offer

  • We offering attractive salary and benefits.
  • We give the basics every month and an extra performance bonus once the monthly target is reached
About SmartZone

For over 43 years, SmartZone has led the way in fully wired, processor-based smart home systems in Malaysia — serving luxury homes, self-built bungalows, and premium residences.

Unlike conventional smart gadgets, our systems are:

  • Fully wired (PLC-based)
  • Customized from blueprint stage
  • Backed by in-house programmers, technicians, and project consultants
  • Built for elite homeowners who demand seamless control, stability, and sophistication

We don't just sell switches. We build entire control experiences.

If you love innovation, design, and technology — and want to be part of Malaysia's most trusted smart home brand — we'd love to welcome you aboard.

COMPANY

  • Our business was established in 1982.
  • Retail of SmartZone Smart Home Automation System & KaraBest Karaoke System
  • We have been selected by ARFF "AOBA" ASEAN OUTSTANDING BUSINESS AWARD 2016 – ASEAN Most Recognized Brand in SMART HOME AUTOMATION INNOVATIVE EXCELLENCE AWARD OF THE YEAR.
  • SmartZone Smart Home website -
  • KaraBest Karaoke website -

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