IT Assistant

1 day ago


Seremban, Negeri Sembilan, Malaysia Just Energy Sdn Bhd Full time
  1. Technical Support

  2. Provide first-level support to staffs for software, hardware, and network issues.

  3. Respond to support emails, or calls.
  4. Diagnose and troubleshoot system problems.

  5. Hardware & Software Maintenance

  6. Install, configure, and update computer systems and software.

  7. Set up new user accounts, desktops, laptops, printers, and peripherals.
  8. Perform routine maintenance and updates.

  9. Network Support

  10. Monitor and maintain local area networks (LAN) and internet connectivity.

  11. Assist in managing Wi-Fi, routers, and switches.

  12. Data Backup & Security

  13. Assist in performing regular data backups.

  14. Ensure antivirus and security software are up to date.
  15. Help enforce IT security policies.

  16. User Training & Documentation

  17. Guide users in using basic IT systems or applications.

  18. Create and update user manuals and technical documentation.

  19. System Monitoring & Reporting

  20. Monitor systems for unusual activity or potential failures.

  21. Report incidents or performance issues to senior IT personnel.

Job Types: Full-time, Fresh graduate

Pay: RM2, RM2,500.00 per month

Benefits:

  • Company car
  • Free parking
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • How long is your notice period?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • IT support: 1 year (Preferred)

Language:

  • Mandarin (Required)

Location:

  • Seremban (Preferred)

Work Location: In person