Front Office Assistant

16 hours ago


Bukit Bintang, Malaysia Kaite Property Management Sdn Bhd Full time

Front Office Assistant

Join us at KAITE PROPERTY MANAGEMENT (a wholly owned subsidiary of Berjaya), a fast-paced growing hospitality company managing short-stay homes in the heart of Kuala Lumpur.

As the first point of contact for our guests, Front Office Assistant play a vital role in creating a warm and welcoming experience. We are looking for friendly, professional, and service-oriented individuals who can assist guests from pre-arrival to check-out, ensuring every stay is smooth and memorable.

Job Description:

  • Greet and welcome guests upon arrival, ensuring a positive first impression.
  • Assist with check-in/check-out processes, ensuring accuracy and efficiency.
  • Handle guest inquiries, special requests, and complaints in a professional and timely manner.
  • Provide clear information about property facilities, local attractions, and services.
  • Coordinate access arrangements, including smart lock instructions, and access card preparation.
  • Liaise with housekeeping and maintenance teams to ensure rooms are guest-ready.
  • Maintain accurate guest records, booking details, and daily shift reports.

Requirements

  • Previous experience in hospitality, customer service, or a similar role is an advantage.
  • Excellent communication skills in English and Bahasa Malaysia (additional languages are a plus).
  • Strong problem-solving abilities and a genuine passion for guest service.
  • Familiarity with booking systems or OTA platforms is an advantage (training provided).
  • Flexible to work weekends, public holidays, and varying shifts.

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Work Location: In person



  • Bukit Bintang, Malaysia Ansa Hotel KL Sdn Bhd Full time

    Ensures that all hotel's basic standards have been implemented, and those optional standards have been implemented where appropriate. - Ensures that all Front Office employees deliver the basic standard and provide exceptional guest service at all times. - Maintains positive guest and colleague interactions with good working relationships. - Assists in...


  • Bukit Bintang, Malaysia Ansa Hotel KL Sdn Bhd Full time

    **Key Responsibilities** - Delivers the basic standards and provide exceptional guest service at all times. - To greet all guests in a service orientated manner. - Maintains positive guest and colleague interactions with good working relationships. - Meets and greets all guests and assists with registrations. - Personally and frequently verifies that guests...

  • Front Office Assistant

    15 hours ago


    Bukit Bintang, Malaysia Ansa Hotel KL Sdn Bhd Full time

    Delivers the basic standards and provide exceptional guest service at all times.To greet all guests in a service orientated manner.Maintains positive guest and colleague interactions with good working relationships.Meets and greets all guests and assists with registrations.Personally and frequently verifies that guests are receiving the best possible service...


  • Bukit Bintang, Malaysia Ansa Hotel KL Sdn Bhd Full time 30,000 - 60,000 per year

    · Ensures that all hotel's basic standards have been implemented, and those optional standards have been implemented where appropriate.· Ensures that all Front Office employees deliver the basic standard and provide exceptional guest service at all times.· Maintains positive guest and colleague interactions with good working relationships.· Assists in...


  • Bukit Bintang, Malaysia Ansa Hotel KL Sdn Bhd Full time

    · Ensures that all Front Office employees deliver the Hotel's basic standard and provide exceptional guest service at all times.· To greet all guests in a service orientated manner.· Maintains positive guest and colleague interactions with good working relationships.· Assists in greeting and checking-in VIP and Long Stay guests.· Personally and...


  • Bukit Bintang, Malaysia MY HOTEL BUKIT BINTANG Full time

    As a Front Desk - Fresh Graduate, you will be the first point of contact for our guests. Your primary responsibilities will include greeting guests, checking them in and out, managing reservations, and addressing any guest inquiries or issues. **Responsibilities**: - Greet and welcome guests with a warm and friendly demeanor. - Check guests in and out...

  • Front Office

    17 hours ago


    Bukit Bintang, Malaysia AMBASSADOR MGMT SDN BHD Full time

    A hotel front office is the reception area where guests check in and out, get information, and request services. It's a central part of the hotel's operations. **Responsibilities**: Reservations: Handle bookings by phone, online, or in person Check-in and check-out: Manage the arrival and departure processes Guest services: Provide information, take...


  • Bukit Bintang, Malaysia Planet Mentari Sdn Bhd Full time

    Complete responsiveness to the desire of the hotel guests. - To maintain a good working relationship with my own colleagues and all other departments. - Punctual, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. - Welcoming and receiving guest arrivals, registering and maintaining...


  • Bukit Bintang, Malaysia Starus Hotel Full time

    2. Liaise with persons who may have requested managerial communication and/or persons who should receive managerial attention by reason of their status, the nature of the situation or simply to ensure that first class service has been/will be provided. 3. Be aware at all times as to the condition of the house, particularly relating to the number of rooms...


  • Bukit Bintang, Malaysia Kaite Property Management Sdn Bhd Full time 24,000 - 42,000 per year

    Front Office & Housekeeping SupervisorJoin us at KAITE PROPERTY MANAGEMENT, a wholly owned subsidiary of Berjaya, and a fast-paced, growing hospitality company managing short-stay homes in the heart of Kuala Lumpur.As a Front Office & Housekeeping Supervisor, you will play a crucial dual role in ensuring smooth daily operations at both the front desk and...