Human Resources Generalist

About the Company & Brand Background

Livemed is a consumer health product company, which has commercialised several brands in its 12 years of operation. Its leading brand Suu Balm is a uniquely differentiated range of skincare products for people with dry, itchy, sensitive or eczema-prone skin developed at one of the world's leading dermatology hospitals – the National Skin Centre, Singapore.

Currently, Suu Balm has made its mark in over 10 countries focused on Asia, but now expanding further afield, with over 3 million units sold, growing at high double digits year on year. As we continue to experience remarkable growth and expansion, we warmly welcome talented and enthusiastic individuals to be part of our team.

Why join us?

We're not just a skincare company - we're a team that's passionate about making a real difference in people's lives. Here's why working with us could be an exciting opportunity for you:

Why Join Suu Balm?

At Suu Balm, we're not just a skincare brand—we're a team that's passionate about making a real difference in people's lives. Here's why working with us could be an exciting opportunity for you:

1.  Grow With Us, Both Personally and Professionally

We're a fast-growing company where you'll be at the center of the action. This means plenty of opportunities to take on meaningful projects, learn new skills, and see the impact of your work firsthand. If you're someone who loves to grow and embrace challenges, this is the place for you.

2.  We Value and Reward Your Hard Work

At Suu Balm, we believe in recognizing and rewarding the effort you put in. That's why we offer:

·
Competitive Salary:

A pay that matches your hard work and contributions.

·
Performance Bonuses:

Achieve great results, and we'll reward you for it.

·
Profit-Sharing:

When the company succeeds, you succeed too.

·
Sales Incentives

(for Sales Teams):

Enjoy attractive rewards that celebrate your achievements

But we know a great job is more than just a paycheck - it's about feeling supported and appreciated. That's why we also provide:

·
Comprehensive Health and Medical Insurance:

Your well-being matters to us.

·
Wellness Allowance:

For the little things that keep you feeling great.

·
Paid Time Off:

Recharge, relax, and come back ready to shine.

·
Monthly Suu Balm Product Allowance:

Love and use the products you help create

·
Education Support:

Continue learning and growing with us.

3.   Learn and Grow with an Amazing Team

At Suu Balm, we value teamwork, open communication, and mutual respect. We celebrate wins together, share ideas, and support one another, ensuring everyone feels they belong.

You'll also collaborate with talented teams across Singapore, Malaysia, Indonesia, Hong Kong, and the Philippines. Through workshops, learning sessions, and company events, you'll gain valuable experience and grow alongside passionate individuals.

Join Suu Balm as an HR Generalist

Are you passionate about people and ready to grow your career in Human Resources? We are looking for a
hands-on, enthusiastic, and organized HR Generalist

to join our growing team. This is a fantastic opportunity to gain exposure across all areas of HR in a
fast-paced and supportive environment

.

You will work closely with our HR Lead and business unit managers, supporting employees and helping to shape a
positive, inclusive, and efficient workplace

. If you are a proactive learner with a can-do attitude, we want to hear from you

What You'll Do:

1.   End-to-End Recruitment

·       Manage the full recruitment cycle: job postings, screening, interviews, and offers.

·       Partner with hiring managers to understand staffing needs and find the right candidates.

·       Coordinate smooth onboarding and orientation to set new hires up for success.

2.   Employee Relations & Engagement:

• Serve as a trusted advisor and first point of contact for employees and managers on HR-related queries, concerns, and conflicts.
• Proactively manage and resolve complex employee relations issues, conducting thorough and objective investigations when necessary.
• Develop and implement initiatives to foster a positive, inclusive, and high-performing workplace culture, using feedback from employee engagement surveys to drive action

3.   Onboarding & Offboarding:

• Continuously improve the onboarding process to ensure new hires are effectively integrated and set up for success from day one.
• Conduct exit interviews and analyze feedback to identify trends and recommend improvements to support retention.

4.   HR Operations & Reporting

• Maintain accurate and up-to-date employee data in the HR Information System (HRIS).
• Draft and manage HR-related letters, memos, and documentation.
• Generate and analyze HR metrics and reports (e.g., headcount, turnover, recruitment) to provide insights and support data-driven decision-making

4.   Learning & Development (L&D):

• Identify employee training needs and work with leadership to develop and coordinate relevant learning programs and workshops.
• Track employee development plans and ensure timely execution.
• Support employer branding initiatives related to growth and learning.

5.   HR Projects & Initiatives

• Support the HR Lead on regional HR projects and initiatives.
• Assist in talent management, employer branding, and employee engagement projects.
• Identify opportunities for process improvement and efficiency.

What We're Looking For:

• Minimum 3 years of progressive experience in HR Generalist
• Bachelor's degree in HR or 5+ years of HR experience in HR Generalist
• Strong knowledge of Malaysian labor laws and HR best practices.
• Exceptional interpersonal and communication skills.
• Detail-oriented with a focus on compliance and delivering meaningful reports.
• Ability to excel in a fast-paced environment and manage multiple priorities.
• Ability to handle sensitive and confidential situations with empathy, maturity, and professionalism.
• A self-starter with a high degree of autonomy, strong analytical skills, and a solutions-oriented mindset.
• Proficiency in MS Office applications.
• Open to Malaysian citizens only