IT Administrator

IT Administrator | Up to RM3,500 | Taman Perindustrian Tebrau, JB

Position: IT Administrator

Salary Package: RM 2,000 – RM 3,500

Working Location: Taman Perindustrian Tebrau, JB

Company Background: Plastic injection molding service

Working days : 5.5 days / Week (Need to work OT)

Working Hours: 08:00 – 17:00 (Monday – Friday) & 08:00 – 13:00 (Saturday)

Job Descriptions:-

• To support the IT Manager in managing and maintaining the organization's IT infrastructure.
• Providing technical support and enforcing IT policies across all departments.
• Assisted with the roll out of IT projects and systems across all departments.

Key Responsibilities and Duties:-

1. IT Support & Troubleshooting

-Provide 1st and 2nd level technical support for hardware, software, printers and network related issues.

-Respond to help desk tickets, escalate where necessary and ensure timely resolution.

1. System & Network Administration

-Assist in configuring and maintaining desktops, laptops, servers, switches, and firewalls.

-Perform regular system updates, patching, and backups as instructed.

1. Microsoft 365 & User Management

-Support user account provisioning, license assignments, and access control in Microsoft 365.

-Assist with SharePoint, OneDrive, Teams, and Exchange Online administration.

1. Cybersecurity Monitoring

-Assist in enforcing endpoint protection, MFA, and other security best practices.

-Help monitor suspicious activity and enforce compliance with IT security policies.

1. Asset & Inventory Management

-Maintain accurate records of IT assets, software licenses, and procurement status.

-Support the IT Manager in equipment handover, return, and life cycle planning.

1. Project & System Support Support roll out of new IT systems or automations (e.g., Power Automate flows). Collaborate with internal departments and vendors for implementations or upgrades.

2. Documentation & Reporting

-Maintain SOPs, IT logs, configuration records, and support documentation.

-Generate periodic reports as required by the IT Manager.

1. User Awareness & Training

-Assist in conducting IT training sessions or awareness campaigns for staff.

-Help prepare training materials or user guides.

Requirements

• Diploma/Degree in Information Technology, Computer Science, or related field.
• Minimum 3 years of experience in IT support or systems administration.
• Good knowledge of Windows OS, Microsoft 365, networking basics, and cybersecurity concepts.
• Familiarity with ticketing systems and basic scripting (Power Shell or batch) is a plus.
• Strong troubleshooting and communication skills.
• Able to work independently and in a team under minimal supervision.

Job Type: Full-time

Pay: RM2, RM3,500.00 per month

Work Location: In person