Senior Training and Development Manager

About Us
Who we are:
Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Job Description
MAJOR RESPONSIBILITIES / ACTIVITIES OF THIS JOB (list not more than 10 items)

• Learning Strategy & Planning

Develop and execute regional training strategies that align with business objectives, focusing on both short-term skill gaps and long-term capability building.

• Needs Assessment

Partner with business leaders to identify training needs through assessments, performance reviews, and talent discussions.

• Program Design & Delivery

Design and roll out leadership, functional, and soft skills development programs, ensuring content is engaging, scalable, and locally relevant.

• Leadership Development

Implement leadership readiness and succession-focused programs to strengthen the leadership pipeline across the four countries.

• Vendor & Resource Management

Manage relationships with external training vendors, consultants, and technology providers; ensure effective use of budgets and resources.

• Learning Systems & Tools

Oversee the adoption and optimization of learning platforms, e-learning solutions, and digital tools to support hybrid and flexible learning.

• Evaluation & ROI Measurement

Track training participation, impact, and effectiveness through feedback, assessments, and business KPIs; provide insights and recommendations for continuous improvement.

• Talent & Career Development

Support the design and implementation of career frameworks, competency models, and individual development plans to enhance employee growth.

• Regional Alignment & Compliance

Ensure training policies, programs, and practices are consistent across MY, SG, PH, and ID while complying with local regulations and organizational standards.

• Capability Building of Trainers

Mentor, coach, and develop internal trainers and facilitators to build sustainable in-house training capacity.

Undertake any other responsibilities aligned with the role to support organizational goals.
Education
Diploma or Degree in Human Resources, Business Administration, Organizational Development, or related field.

Experience Requirements

• At least 8 years of training and development experience in retail industry.
• Fluency in written and spoken English is compulsory which includes developing and delivering presentations.
• Discipline and self-motivator, excellent interpersonal, planning and organizing skills.
• Strong business acumen with the ability to link learning outcomes to organizational performance.
• Strong project management and analytical skills with the ability to measure training ROI and effectiveness.
• Ability to work effectively in a fast-paced, matrixed, and multicultural environment.
• Willingness to travel within the region when required.

Computer Skills
Frequent user of Microsoft Office (Word, Excel, Power Point)

Language
Excellent spoken and written English

About The Team
Why you'll love working here:

• Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
• Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
• Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

What We Value
At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.