Internship Programme

9 hours ago

Shah Alam, Selangor, Malaysia CelcomDigi Full time 20,000 - 40,000 per year

Company description:

CelcomDigi Berhad (Registration No X)) is Malaysia's widest and fastest network with more than 20 million users on our network. Officially established on 30th November 2022, we aim to serve the growing digital needs of our customers by leveraging our newly combined widest network footprint, distribution touchpoints, innovative range of digital products and services, and superior customer experience powered by over 4,000 top industry experts. We have clearly defined ambitions to advance the nation, inspire Malaysian society, and be a leader in inclusion and responsible business practices.

Job description:

Overview

Intern will be trained on overall customer journey and assigned to front facing customers that require non-sales services at CD Stores.

  • CD intern placed at designated CD Store is required to arrive at CD Store punctually at 9.30 a.m to participate in morning briefing and subsequently get ready to greet and service CD customers, including guiding customers at store kiosk if required
  • CD intern is expected to support CD Store in doing show and tell , creating creative and engaging content ( mainly short videos ) on social media platforms, mainly Tiktok, Instagram and Workplace , and driving customers' digital adoption
  • CD intern is expected to serve customers and support the store as required or needed by Retail Leader & Specialists, mainly on non-sales transactions and services that doesn't require any system and tool access

CD Intern Persona

Versatile

Possess growth mindset, ability to adapt quickly, problem solver, streetwise , ability to prioritize

Tech & Social Media Savvy

Possess strong technology tools and gadgets literacy, updated with latest tech trend, able to create engaging social media content on different platforms

Minimum requirement

  • Currently studying and fulfilling internship period (Degree)
  • Physically fit and able to fit into the retail working environment
  • Commit to minimum internship placement period
  • Able to commute to designated CD Store independently , adhere to five workings day schedule a.m p.m )

Language fluency and desirable skills to be developed

  • Ability to handle customers and develop good customer relationship , being outspoken with excellent communication and interpersonal skills
  • Fluency in speaking, reading and writing in Malay and English, with other dialects being additional advantage
  • Social media literate which means being creativity in content creation and able to upload content into main social media platforms

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, your work has the power to shape the future. As Malaysia's leading Telco-Tech company, we are driving the nation's digital transformation with 5G and AI, impacting over 20 million customers, enabling businesses to thrive, connecting communities, and advancing the nation.

Aligned with our employer value proposition "Grow with Purpose. Build with Trust.", you will have the opportunity to innovate responsibly, creating products and services that advance society. Together, we are building Malaysia's most trusted and responsible brand.

We look forward to advancing and inspiring Malaysia together with you #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia's Most Preferred Employer at the GRADUAN Brand Awards.

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.

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