Customer Relation Personnel
10 hours ago
· Ensure all walk - in customers are greeted and assisted pleasantly with their enquiries.
· Attend and provide amicable solution in resolving customers' enquiries and complaint.
· Monitor incoming calls are answered within three rings.
· Provide information on current sales/service promotion of products to customers.
· Monitor and prepare weekly, monthly report to After Sales Manager and Customer Care Department on the follow-up and reminder call status.
· Maintain and update customers' data for sales and after sales department.
· Conduct customer satisfaction survey at branches.
· Assist branch activities in achieving excellent service standard in line with Company's and Mitsubishi Motors Malaysia's (MMM) requirements.
· Prepare "Thank You" letters to customers on new car booking.
· Ensure the cleanliness of the customer's waiting area.
· Perform any other duties that may be assigned by superior and the Company.
Job Type: Full-time
Pay: RM1, RM2,500.00 per month
Work Location: In person
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Customer Care Personnel
2 days ago
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Customer Relations Assistant
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automobile customer relation exec
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Customer Service Logistics
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Business Relations Executive
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Nursing Personnel(Post Partum Care)
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