Concierge Supervisor

3 days ago

Johor Bahru, Johor, Malaysia Holiday Inn Johor Bahru City Centre Full time 24,000 - 36,000 per year

Job Summary:

  • Oversee daily concierge operations and ensure smooth guest service.
  • Lead and motivate the concierge team to deliver exceptional hospitality.
  • Handle guest inquiries, special requests, and VIP arrangements.
  • Coordinate transportation, luggage handling, and tour services.
  • Maintain updated knowledge of local attractions and hotel facilities.
  • Ensure high service standards in line with IHG brand expectations.
  • Support Front Office operations when required.
  • Train and guide new team members to maintain service excellence.

Job Types: Full-time, Permanent

Pay: RM2, RM3,000.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Education:

  • STM/STPM (Required)

Experience:

  • concierge experience within the hospitality industry: 3 years (Required)

Work Location: In person

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