Senior Manager, Scheduling

Job Description

OVERVIEW:

• Location: RedQ

• Department: Group Scheduling

• Entity: AAAMS

• Status (Full time/part time/contract): Full time

Senior Manager, Scheduling (AirAsia Group)

As a Senior Manager, you will lead and oversee the development, management, and continual improvement of the flight schedules across multiple airlines within the Group. You will be responsible for delivering high-quality, operationally robust, and commercially optimal schedules that maximize profitability while ensuring compliance with all operational constraints and regulatory requirements.

You will drive the performance of the Scheduling team, ensuring schedules are strategically aligned with network plans, operational capabilities, and commercial objectives. This role also encompasses the accurate and timely publication of schedules across all platforms, including reservation systems and customer-facing channels, while maintaining the highest standards of quality and service delivery.

WHAT YOU'LL CHAMPION:

• Team Leadership & Schedule Performance Management:
  Lead, mentor, and develop a high-performing Scheduling team across group airlines, setting clear performance standards and KPIs to deliver best-in-class schedule outcomes.
   

• Schedule Development & Optimization:
  Oversee the design of short-term, seasonal, and long-term schedules that balance profitability, operational feasibility, and strategic growth initiatives across all airlines in the Group.
   

• Budget & Capacity Planning Alignment:
  Coordinate the scheduling input for annual budget processes, ensuring alignment with fleet plans, commercial targets, and cost optimization objectives.
   

• Slots Strategy & Portfolio Management:
  Maximize the value of airport slot portfolios across key hubs and focus airports, working proactively on slot acquisition, retention, optimization, and utilization.
   

• Inventory Optimization & Revenue Maximization:
  Collaborate closely with Revenue Management to align schedule design with inventory strategies, identifying opportunities for peak revenue capture and market share growth.
   

• Innovation & Scheduling Efficiency Initiatives:
  Drive continuous improvement by introducing tools, analytics, and process enhancements that support schedule robustness, operational efficiency, and strategic agility.
   

• Operational Feasibility & Cross-Functional Coordination:
  Partner with Operations, Network Planning, Commercial, Ground Handling, and Airports teams to ensure all schedules are operationally executable and contribute to excellent on-time performance.
   

• Stakeholder Alignment & Strategic Projects:
  Act as a key liaison with internal and external stakeholders, including airports, regulatory bodies, and joint ventures, to support strategic initiatives, network expansions, and critical projects.

WHO YOU ARE:

• Experienced Scheduling Leader:
  You bring 8–10 years of progressive experience in airline scheduling, including at least several years in a management role. You have a proven track record of designing, implementing, and managing complex schedules, balancing commercial priorities with operational realities.
   

• Strategic and Visionary Thinker:
  With 2+ years of experience in senior scheduling leadership or head-level roles, you possess a deep understanding of network strategy, fleet planning impacts, slot management, and the broader commercial drivers behind scheduling decisions. You are capable of shaping scheduling strategies that contribute to long-term business growth.
   

• Ethical, Transparent, and Integrity-Driven:
  You uphold the highest standards of ethics, integrity, and professionalism. Your leadership style inspires trust and accountability, setting a clear example for your team and stakeholders alike.
   

• Decisive Problem Solver:
  You demonstrate strong critical thinking, sound judgment, and a solution-oriented mindset. You proactively navigate complex scheduling challenges, making timely decisions that balance commercial opportunity, operational feasibility, and customer impact.
   

• Adaptable and Resilient Leader:
  You excel in fast-paced, evolving environments. Your ability to stay composed under pressure, pivot when needed, and lead your team through ambiguity ensures consistent performance even in challenging circumstances.
   

• Collaborative Communicator and Relationship Builder:
  You possess excellent interpersonal and communication skills, enabling you to foster strong cross-functional relationships across Commercial, Operations, Airports, and external partners. You champion a collaborative, transparent, and high-performing team culture.

WHERE YOU'LL GO:

Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars. 

As you continue to excel in this role, you will have opportunities to advance further into senior management roles, including Head of the department. In this role, you will champion schedule optimization initiatives, drive revenue-maximizing strategies, and continue to build and lead high-performing teams, ensuring operational efficiency and seamless execution of flight schedules across AirAsia..

WHAT YOU'LL ENJOY:

•  Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.

• Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities. 

• Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.

• Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners. 

• A unique Allstar culture like no other 

OUR HIRING PROCESS:

• Application received

• Candidate screening

• Interview(s) and assessment(s)

• Background check and/or other assessments

• Offer and negotiation

GET TO KNOW AIRASIA:

AirAsia has been the World's Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.

GET TO KNOW US:

Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You'll know us as the 'Now Everyone Can Fly' airline (if you don't, we're definitely older than you).

Today, we're more than just an airline. We're Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.

Above all, we're Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we're excited to have you onboard. 

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