Customer Service

21 hours ago


Kota Kinabalu, Sabah, Malaysia RT 1194 Full time 12,000 - 24,000 per year
  1. Customer Service & Communication

  2. Greet and assist customers promptly and professionally.

  3. Handle customer inquiries via walk-in, phone, email, and messaging platforms.
  4. Provide product/service information and guide customers in decision-making.
  5. Manage customer feedback, complaints, and escalate issues when necessary.
  6. Ensure high customer satisfaction and maintain a positive company image.

  7. Sales & Service Support (optional if relevant)

  8. Promote company products, services, and package with database.

  9. Assist in achieving sales targets.
  10. Support sales team with administrative and follow-up tasks.

  11. Administrative Duties

  12. Maintain accurate records of customer interactions and transactions.

  13. Prepare complaint reports, forms, and documentation as required.
  14. Ensure proper filing, data entry, and handling of sensitive information.

Job Types: Full-time, Permanent

Pay: RM1, RM2,000.00 per month

Benefits:

  • Professional development

Experience:

  • Customer service: 1 year (Required)

Work Location: In person


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