E-hailing Customer Service
3 days ago
Responsibility
- Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company's services.
- To exceed customer's expectation in terms of customer service & accurate information.
- Work in a tea, to achieve the required KPI elements SLA.
- Provide customer support for problems and questions.
Requirements
- 24H rotational shift + 6 working days
- Applicants with SPM level qualification and above are welcome
- 0 experience needed
- Proficient in English and BM is required for this position (Read, Speak, Type)
Benefits
- Monthly Salary: RM 2,100 Basic + Up to RM300 Night Shift + Up to RM 400 KPI
- EPF and SOCSO
- 12 Annual Leave + 14 Medical Leave + 1month training
- Career Advancement Program
- One month paid training provided
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,100.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person
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