Customer Engineer
5 days ago
We are looking for a dedicated Production Printers Customer Engineer to provide high-quality service and support for Konica Minolta's production printing systems and office equipment. This role blends technical expertise with customer-facing service, ensuring optimal performance and reliability of our advanced printing solutions.
Production Printers Customer Engineer
Key Responsibilities :
- Perform installation, configuration, and testing of production/industrial printers at client locations.
- Provide technical support and troubleshooting for printing equipment and software.
- Conduct preventive and corrective maintenance to ensure optimal machine performance.
- Train end-users on equipment usage, safety, and basic troubleshooting.
- Collaborate with internal technical teams and vendors to resolve complex technical issues.
- Maintain detailed service logs, documentation, and customer feedback.
- Provide timely and effective responses to customer service requests.
- Support product upgrades, feature updates, and system integrations.
- Ensure compliance with safety standards and company guidelines at all times.
Job Requirement:
- Candidate should possess a Diploma / Advanced Diploma or equivalent in Engineering (Electrical / Electronic), Engineering (Mechanical)
- Preferably at least 1 year of related working experience.
- Preferably an Executive specialising in Engineering or equivalent.
- Good communication skills in English, Malay and Mandarin for both spoken and written
Why Join Us?
- 2-month contractual bonus to reward your performance
- Additional 4% EPF company contribution—more savings for your future
- Comprehensive medical and dental coverage to keep you healthy and covered.
- Global brand with a culture of innovation and collaboration
- Career growth and training opportunities
Job Type: Full-time
Pay: RM2, RM3,400.00 per month
Benefits:
- Additional leave
- Parental leave
Education:
- Diploma/Advanced Diploma (Required)
Willingness to travel:
- 75% (Preferred)
Work Location: In person
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