supervisor (food and beverage)
5 days ago
Key Responsibilities
- Lead and supervise the service team during shifts to ensure smooth operations.
- Maintain outlet cleanliness, food presentation, and service standards at all times.
- Ensure all staff follow company policies, SOPs, and hygiene protocols.
- Handle customer feedback and complaints effectively and professionally.
- Support Admin in attendance tracking, and staff performance monitoring.
- Assist in training new staff and coaching team members on best practices.
- Monitor stock usage, report inventory needs, and help coordinate supply requests.
- Perform daily opening and closing duties, including cash handling and reporting.
- Communicate operational updates, incidents, or maintenance needs to Admin promptly.
Requirements
- No experience required.
- Strong leadership, communication, and interpersonal skills.
- Able to handle customer service issues calmly and professionally.
- Willing to work on shifts, weekends, and public holidays.
- Responsible, reliable, and a team player.
- Must obtain:
- Typhoid injection
- Food Handling Certificate
- Halal Awareness Training
(Required before joining; can be completed after joining at own expense. Company can provide advance if needed.)
Preferred Qualifications
- SPM AND minimum STPM.
- Certificate/Diploma in Hospitality, F&B, or a related field is a plus.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1, RM2,000.00 per month
Benefits:
- Flexible schedule
- Meal provided
- Opportunities for promotion
Work Location: In person
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