Lead Barista/ Supervisor

2 days ago

Setia Alam Selangor, Malaysia GeesGroup Full time 30,000 - 45,000 per year

Join Our Brew Crew as a Lead Barista

Are you a coffee connoisseur with a passion for people and perfection? Do you thrive in a fast-paced environment and have a talent for coaching a team to excellence? We are seeking a highly motivated and experienced Lead Barista to drive our coffee quality, mentor our team, and elevate the customer experience at our beloved local café.

The Role: What You'll Be Doing

As our Lead Barista, you are the technical expert and the team's mentor. Your primary responsibilities will include:

  • Quality & Training Leader: Setting the benchmark for all coffee preparation, leading daily quality checks, and conducting hands-on training on espresso calibration, latte art, and advanced brewing methods.
  • Team Leadership: Supervising daily shifts, assigning tasks, ensuring efficient workflow, and maintaining a positive, energetic team culture.
  • Operational Management: Assisting with shift changes, cash handling, inventory management, and ensuring the café space remains clean, compliant, and well-stocked.
  • Customer Experience: Leading by example to resolve customer concerns and fostering a welcoming, high-energy atmosphere.
Qualifications: What You Need to Bring
  • Experience: Minimum 1-2 years of experience as a senior barista or shift lead in a high-volume café.
  • Coffee Expertise: Deep, verifiable knowledge of coffee theory, extraction science, and machine maintenance.
  • Leadership Skills: Proven ability to coach, motivate, and maintain high standards of performance.
  • Reliability: Strong organizational and problem-solving skills, especially under pressure.

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