ITSM Team Leader
8 hours ago
If interested, Kindly share your CV at
Role: ITSM Team Leader
Location: KL, Malaysia
- Onsite / WFH / Hybrid: Hybrid
- Working Days: weekly 5 days
- Working Hours: 8 hr shift (Rotational sift)
Benefits:
- Annual Leave: 8 days
- Medical Leave: 14 days
- Hospitalization Leave: 60 days
Medical Insurance: (Yes/No) – Yes
Skills & Experience:
- 5+ years in IT Service Management or IT Operations, with at least 2 years in a team leader or supervisory role.
- Strong understanding of ITIL processes and frameworks.
- Experience managing IT support teams across multiple locations.
- Excellent communication and stakeholder management skills.
- Ability to manage competing priorities in a fast-paced environment.
- Familiarity with Microsoft 365, Azure, and enterprise IT systems.
- Fluency in English; additional Asian languages (e.g., Malay, Japanese, Mandarin) desirable.
Job Types: Full-time, Permanent
Pay: RM10, RM15,000.00 per month
Work Location: In person
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