ITSM Team Leader

8 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Trinity Workforce Solution Sdn Bhd Full time 10,000 - 150,000 per year

If interested, Kindly share your CV at

Role: ITSM Team Leader

Location: KL, Malaysia

  • Onsite / WFH / Hybrid: Hybrid
  • Working Days: weekly 5 days
  • Working Hours: 8 hr shift (Rotational sift)

Benefits:

  • Annual Leave: 8 days
  • Medical Leave: 14 days
  • Hospitalization Leave: 60 days

  • Medical Insurance: (Yes/No) – Yes

  • Skills & Experience:

  • 5+ years in IT Service Management or IT Operations, with at least 2 years in a team leader or supervisory role.
  • Strong understanding of ITIL processes and frameworks.
  • Experience managing IT support teams across multiple locations.
  • Excellent communication and stakeholder management skills.
  • Ability to manage competing priorities in a fast-paced environment.
  • Familiarity with Microsoft 365, Azure, and enterprise IT systems.
  • Fluency in English; additional Asian languages (e.g., Malay, Japanese, Mandarin) desirable.

Job Types: Full-time, Permanent

Pay: RM10, RM15,000.00 per month

Work Location: In person

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