Core & Cards Support Engineer (L2)

If you're early in your IT career and love solving problems, this is the perfect place to grow.We're looking for someone who's eager to learn, enjoys helping people with tech issues, and wants real hands-on experience with desktops, laptops, networking and more. What You'll Be Doing:Provide remote support to users (desktop, laptop, basic network).Go onsite...

HIRING: Technical Support Engineer L1/L2Location: Kuala Lumpur, MalaysiaType: 12+ Months ContractMode: Hybrid/OnsiteBudget: RM7,000 – RM8,000 per monthLanguages Required:English + ChineseRole SummaryWe are looking for experienced Technical Support Engineers (L1/L2) to support enterprise customers in backup, recovery, and data management environments. This...

HIRING: Technical Support Engineer L1/L2Location: Kuala Lumpur, MalaysiaType: 12+ Months ContractMode: Hybrid/OnsiteBudget: RM7,000 – RM8,000 per monthLanguages Required:English + JapaneseRole SummaryWe are looking for experienced Technical Support Engineers (L1/L2) to support enterprise customers in backup, recovery, and data management environments. This...

Job Responsibilities:Provide L2 technical support to B2B and B2C customers, addressing their technical inquiries about products or services.Responsible with customers enquiries via phone, email, or online chat, responding promptly and handling technical support requests via virtual and remotely.Utilize technical expertise to guide customers in product...

Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). Working on the life-cycle of help desk incidents. Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. Assigning the ticket to L3 support if necessary, otherwise, fixing...

Position Title: QA/Test Engineer – Card Management ServicesJob PurposeThe QA/Test Engineer – Card Management Services will be responsible for testing, validating, and ensuring the integrity of card management platforms including card issuance, card lifecycle management, transaction processing, and related integrations. The role ensures high-quality...

Our Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe, and North America, are looking for Consultants to be part of the project.The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership,...

L1 / L2 Production Support (Unix shell scripting, Sql)Experience in Unix commands, SQL queriesRecent experience in working with Java J2EE applications will be additional advantageExperience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Unix, SQLKnowledge of web applications, batch jobs, JBOSS,...

Responsibilities:Provide L2 support for data and finance applications, addressing user issues and maintaining SLAs.Manage and troubleshoot data integration workflows using Informatica ETL tools.Monitor and optimize data warehouse systems, ensuring data integrity and performance.Perform root cause analysis for recurring incidents and suggest preventive...

Job Details:Work Location: Kuala LumpurContract Duration: 12 monthsWorking Hours: L1 (shift hours), L2 (8.45am - 5.45pm)Offered Salary: RM 6,000 (Level 1), RM 9,000 (Level 2)Job Responsibilities1. Application Operations SupportProvide daily operational support for business applications, ensuring smooth execution of Incident, Problem, Request, and Change...