Manager - Stadium Operations

Job Summary

The Stadium Operations Manager is responsible for the overall operation and commercial management of MILA University's stadium. This includes event coordination, venue utilization, commercial leasing of spaces under the grandstand, and general facility management. The position aims to ensure efficient day-to-day operations, enhance the stadium's visibility, and maximize both usage and revenue potential.

Key Responsibilities:

1. Venue Operations Management

• Oversee the daily operation, scheduling, and maintenance of the stadium facilities.
• Develop and implement standard operating procedures (SOPs) for venue usage and maintenance.
• Manage booking systems to balance academic, athletic, and commercial usage.
• Coordinate with security, cleaning, and technical teams to ensure safety and service quality.

2. Event and Sports Management

• Liaise with external organizers for sports events, concerts, and exhibitions.
• Develop event execution plans covering setup, logistics, safety, and ticketing.
• Work with the marketing team to promote university-hosted events and tournaments.
• Maintain an annual events calendar and evaluate the financial and branding impact of each event.

3. Commercial and Leasing Management

• Manage the leasing of commercial spaces beneath the stadium grandstand, including retail shops and food & beverage outlets.
• Develop rental strategies, pricing models, and contract templates.
• Attract and negotiate with potential tenants, sponsors, and brand partners.
• Monitor tenant performance and review contracts regularly to ensure profitability.

4. Budgeting and Reporting

• Prepare and manage the annual stadium operations budget.
• Provide regular performance reports including utilization rates, maintenance costs, and revenue analysis.
• Recommend operational improvements to enhance cost efficiency and maximize revenue.

5. External Relations and Collaboration

• Build and maintain relationships with government agencies, sports associations, and corporate partners.
• Participate in negotiations for event hosting, sponsorship, and collaboration opportunities.
• Represent the university in external meetings and industry events to promote the stadium's visibility.

Requirements:

• Bachelor's degree or above in Sports Management, Business Administration, Marketing, or related field.
• Minimum 3–5 years of experience in stadium operations, event management, or commercial property management.
• Familiarity with Malaysia's event permit processes, safety regulations, and local market conditions.
• Strong project coordination, negotiation, and stakeholder management skills.
• Proficiency in English and Bahasa Malaysia (Mandarin is an advantage).
• High sense of responsibility, leadership, and ability to work independently.

Preferred Skills:

• Experience in managing sports complexes, university venues, or commercial leasing.
• Knowledge of event organization and sports facility logistics.
• Understanding of basic finance, budgeting, and contract management.
• Established network within local sports and business communities.

Compensation & Benefits:

• Competitive salary package based on experience and qualifications.
• Annual performance bonus and project-based incentives.
• Medical insurance, professional training, and access to university facilities.
• Clear career progression path towards Campus Operations Director.

Application Submission – Stadium Operations Manager Role at MILA University

Alternatively, you may email your application to:

Interested applicants are invited to submit the following documents (all in ONE SINGLE PDF):

• Cover Letter – Tell us how your creative skills and experience align with the job responsibilities and selection criteria.
• Latest Resume or Curriculum Vitae – Highlight your design background, key projects, and software proficiencies.

Closing Date: Open until filled.

All applications will be treated confidential. ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED.

Job Type: Contract

Contract length: 12 months

Pay: RM4, RM8,000.00 per month

Benefits:

• Cell phone reimbursement
• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person