Telephone Operator
5 days ago
- To determine the nature of the telephone calls and to clarify with the caller on the name of the consultant/doctor (where required)
- To direct calls to relevant department
- Respond to general enquiries from customers confidently pertaining to the hospital services and facilities
- Handle irate callers professionally and courteously by helping them to resolve their issue or redirecting the calls to correct person or department
- To make appointment for customer 48 hours prior of working hours
- Follow all the protocol / procedure in handling all emergency situation and calls (i.e.: attending emergency code)
- Candidate must possess at least SPM certificate
- Working experience in Telecommunication background is advantage.
- Must be able to handle multiple tasks and be able to make appropriate decisions in difficult situations.
- Willing to work on shift basis (including night shift), weekends and Public Holiday
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Telephone Operator
5 days ago
Kota Kinabalu, Malaysia Marriott International, Inc Full time**Número de Empleo** 24088597 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Kota Kinabalu Marriott Hotel, Lot G-23A, Kota Kinabalu, Sabah, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación: Título de estudios...
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Telephone Operator
21 hours ago
Kota Kinabalu, Malaysia SMC HEALTHCARE SDN. BHD. Full timeTo provide effective and courteous communication service to all incoming callers and internal client. To respond to all calls with politeness and courtesy. To transfer calls to the right extensions and handle irate customers with discretion. KPJ SABAH SPECIALIST HOSPITAL is an established private medical centre and a member of KPJ Healthcare Berhad, one of...
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Telephone Operator/Call Centre
20 hours ago
Bandar Sunway, Selangor, Malaysia Sunway Medical Centre Sdn Bhd Full time 2,400 - 6,000 per yearSunway Medical Centre Bandar Sunway is HiringJob Scope:Responsible for smooth handling of incoming and outgoing calls.Answer all incoming and outgoing calls in a professional manner and to practice Standard Answering Phrase.Assist patients and make appointments through Arcus (hospital information system).Handle irate callers professionally and courteously by...
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Admin Assistant
7 days ago
Kota Damansara, Malaysia BIZMECH MARKETING SDN BHD Full timeHandle day to day operations of invoicing, issuing and sending accounts statement for customers. - Perform daily filling of documents. -Attend to telephone calls, as well as screening and forwarding calls to the respective personnel. - Handle basic inquiries. In charge and sort out incoming and outgoing correspondences in all forms (documents, courier,...
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Dispatch Driver
2 weeks ago
Kota Damansara, Malaysia Hanan Medicare Sdn Bhd Full time**Dispatch** - Dispatching and delivery of documents, packages, and other materials to appropriate locations according to predetermined schedules, customer requests or immediate needs. - Relaying information such as work orders or other messages to and from clients, Supervisor or emergency personnel. - Using telephones or text messages to contact employees...
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Operations Coordinator
3 days ago
Ara Damansara, Malaysia SPEEDHOME Full timeAttending inquiries, appointment confirmation, comments, and feedback from customers via phone and chat/live chat - Monitor, improve and maintain accurate information on files. Respond to inbound inquiries through the phone and chat/live chat - Attending inquiries from on-ground runners and guiding them for on-ground jobs. - Manage feedback or complaints and...
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Captain (Me'nate Steak Hub The Curve)
1 week ago
Kota Damansara, Malaysia Palace Butcher Resources Sdn Bhd Full timeAlways greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guest with table reservation and while seating. - Ensure guest are serviced within specified time. - Has a good knowledge of menu and presentation standards. - Speak with guests and...
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Scheduling Coordinator, Operating Theatre
21 hours ago
Subang Jaya, Selangor, Malaysia Subang Jaya Medical Centre Full time 40,000 - 60,000 per yearJob ResponsibilitiesResponsible for the daily management of OT scheduling in an efficient and orderly manner.Attends to incoming telephone calls and enquiries pertaining to the scheduling of OT cases.Ensures enough timing allocated for all scheduled cases respectively. .Keys in cases into HMIS accordingly.Prepares and prints OT list for the following...
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Receptionist
2 weeks ago
Mutiara Damansara, Malaysia Mentor Facilities Management Sdn Bhd Full timeReceive and greet all visitors in a professional and warm manner. - Operate multiple call telephone and transfer to appropriate party. - Assist in general office administration such as updating phone directory etc. - Collect and distribute all incoming mails and courier items. - Develop and maintain a tracking system on all incoming & outgoing mails and...
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Digital Sales Support Officer
5 days ago
Subang Jaya, Selangor, Malaysia Alliance Bank Malaysia Berhad Full time 30,000 - 60,000 per yearTo achieve the sales target or conversion rate and cross sell in the Key Performance Indicator (KPI)To handle customers' enquiries or requests via telephone/email related to all products.To liaise with the relevant departments in the bank in resolving customers' issuesTo share customers' feedback with Team Manager to improve customer experience and sales...