Business Development Manager

6 hours ago

Klang, Selangor, Malaysia Newstar Agencies Sdn Bhd Full time $50,000 - $100,000 per year
RESPONSIBILITIES:

  1. Strategic Account Management & Growth:

  2. Serve as primary lead for managing and developing relationships with assigned Asia MNC accounts with Malaysia.

  3. Develop and execute comprehensive annual account plans and budgets to drive revenue, GP and volume growth across all products (Air, Ocean, Land, Contract Logistics).

  4. Understand customer supply chains deeply to identify opportunities and position Newstar as a reliable, strategic global partner.

  5. Business Development & Sales Execution:

  6. Act as an "ice-breaker" to open doors with new local Chinese customers and develop new potential opportunities in the region.

  7. Manage the full sales cycle for strategic opportunities, from prospecting and negotiation to closing.

  8. Support the implementation of new business, ensuring a smooth handover to operational teams.

  9. Collaboration & Stakeholder Management:

  10. Bridge efficient communication and collaboration between HQ and the local partner, leveraging its commercial experience and the partner's operational capabilities.

  11. Work closely with Corporate Account Managers and internal stakeholders (Operations, Customer Service, Product) to align strategies, processes, and customer communication.

  12. Run regular Monthly/ Quarterly Business Reviews of customers, presenting performance insights and strategic direction.

  13. Operational Excellence & Problem Solving:

  14. Ensure operational challenges are resolved promptly to maintain a high level of customer satisfaction.

  15. Oversee the design and implementation of efficient operational setups, such as control towers, EDI connections, and data reporting.

  16. Manage Accounts Receivables for the assigned customers.

  17. Market Intelligence & Planning:

  18. Conduct market research within the local market to identify trends and new business opportunities.

  19. Provide strategic input for regional planning and budget forecasting.
REQUIREMNETS:

  1. Education & Experience:

  2. Bachelor's degree in Business, Logistics, or a related field.

  3. Minimum of 3 years of experience in business development, key account management, or strategic sales within the international logistics/freight forwarding industry.

  4. Knowledge & Skills:

  5. Strong ability to develop long-term account strategies and execution plans.

  6. Exceptional skills in building and maintaining relationships with senior client management and internal stakeholders.
  7. Experience with Chinese business culture is highly preferred. Ability to work effectively in a cross-culture, cross-functional, matrix environment.
  8. Strong financial and process analytical skills.
  9. Proficiency in Mandarin and English is required. Fluency in the local language is preferred.

  10. Personal Attributes:

  11. Can-do attitude, Proactive, entrepreneurial, and strong problem-solver.

  12. Resilient and able to work effectively in a deadline-driven environment.
  13. Excellent project management skills.
  14. Professional and high integrity

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