Technical Communications Specialist, II

15 hours ago

Bayan Lepas, Penang, Malaysia Zebra Technologies (M) Sdn Bhd Full time 40,000 - 80,000 per year

Communicates technical information to end users of Zebra products and applications using writing, editing, design, illustration, or multimedia skills.

Responsibilities

Essential Duties and Responsibilities:


• Researches, writes, illustrates, edits, and completes deliverables for hardware and software

projects following accepted Technical Communication standards.

• Under moderate supervision, follows the Engineering and TechComm

Department Project Specifications to complete the assigned deliverables

within the specified timeframe.

• Follows Style Guide, Template, and Branding Guidelines to comply with Zebra and

TechComm Department standards.

• Interacts with Subject Matter Experts to research procedures and technology concepts.

• Escalates issues to get timely resolution before schedule is impacted.

• Manages own time so projects are completed by due date.

• Ensures project deliverables are loaded into information management systems as appropriate.


• Knowledge of DITA and XML

Qualifications

Job Requirements:

• Minimum Education:

o Bachelor's degree in technical writing, computer science, or a related field, or equivalent

combination of education, training, and experience in technical communications or

related field.

• Minimum Work Experience (years):

o 2+ years or related field experience or required equivalent combination of education,

training, and work experience in technical communications or related field.

• Key Skills and Competencies:

o Intermediate understanding of tools used in design and delivery of end-user

documentation.

o Familiarity with graphic illustration software.

o Aptitude for technology.

o Strong professional work behaviors – strong attention to detail, teamwork, accountability.

Travel Requirements: 10%

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