General Manager, Supermarket Merchandising

We are seeking a highly skilled and experienced General Manager of Supermarket Merchandising and Operations for our chain of big format supermarkets & departmental stores. The ideal candidate will have a proven track record of successfully managing supermarket merchandising and operations in a retail environment, with a focus on driving sales, improving efficiency, and delivering exceptional customer service.

Key responsibilities include overseeing all aspects of store operations, including inventory management, staffing, budgeting, and performance management. The General Manager will also be responsible for developing and implementing strategies to drive sales and increase profitability. If you have a passion for retail and a proven track record of success in operations management, we want to hear from you. Apply now

Job Responsibilities

• Ensure availability and profitability of assigned products assortment through sourcing, negotiating and monitoring of suppliers offer, including manage and supervise all Category Managers and coordinate marketing activities, within consumption patterns, business model, and merchandise plans and budgets.
• To manage and lead buying teams to continuously improve ranges and promotions, ensuring sales margin targets are achieved.
• Deliver the budgeted sales and margin and achieve company price strategy.
• Sign-off ranges which excite customers and give customers a reason to shop with the Company across all formats.
• Plan and negotiate to have market leading promotions.
• Continually drive down costs and challenge suppliers with market/customer knowledge and continually review category performance to improve the customer offer and reduce costs.
• Oversee all aspects of store operations, including inventory management, staffing, and customer service.
• Develop and implement strategies to drive sales and increase profitability.
• Monitor and analyze key performance indicators to identify areas for improvement.
• Ensure compliance with company policies and procedures.
• Manage and motivate a team of store managers and staff to achieve goals and targets.
• Develop and maintain strong relationships with vendors and suppliers.
• Monitor and control expenses to ensure budget targets are met.
• Implement and maintain high standards of cleanliness, safety, and organization in the store
• Lead by example and provide guidance and support to staff members.
• Stay up-to-date on industry trends and best practices to drive continuous improvement in store operations.
• Develop a close working relationship with the merchandising department on matters relating to merchandise buying, merchandise mix and inventory levels.
• Liaise with store's projects and development team to ensure the design, set up and construction requirements are done to meet the operational needs all new store environments.
• Assess and prioritize all store maintenance issues, working with the store manager and the project team. This includes contingent, recurring and refurbish maintenance projects.
• Able to analyze ad hoc retail operational issues and make quick judgment calls, which will support retail sales performance.
• Analyzing sales figures and forecasting future sales volumes to maximize profits.

Job Requirements

• Minimum 10 years of experience in a senior management role in the retail industry, with a strong background in supermarket merchandising, operations and financial management.
• Possess extensive buying experiences in the retail consumer business and thorough understanding of merchandising s' range planning.
• Bachelor degree in Business Administration or a related field.
• Proactive, detail-oriented, and able to multitask effectively.
• Excellent communication and leadership skills, with a strong ability to problem-solve and make decisions under pressure.