hotel front desk
3 days ago
About the role
Join our dynamic team at ONE POINT ONE SDN BHD' as a Hotel Front Desk professional. In this full-time role based in Kuala Lumpur City Centre, Kuala Lumpur, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our valued guests.
What you'll be doing
- Greet and welcome guests with a friendly and professional demeanor
- Handle guest check-in and check-out processes efficiently
- Respond to guest inquiries, requests, and concerns in a timely and courteous manner
- Perform various administrative tasks, including managing room reservations and maintaining accurate guest records
- Collaborate with other departments to ensure a coordinated and exceptional guest experience
- Assist with general hotel operations and contribute to the overall success of the property
What we're looking for
- High school diploma or equivalent
- Previous experience in a customer service or hotel front desk role is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Proficiency in English and the local language(s)
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Commitment to providing exceptional customer service
What we offer
At ONE POINT ONE SDN BHD', we value our employees and strive to create a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:
- Comprehensive health and wellness package- Opportunities for career development and advancement- Collaborative and friendly work culture- Discounts on hotel stays and dining
About us
ONE POINT ONE SDN BHD' is a leading hospitality company with a strong presence in Malaysia. We pride ourselves on our commitment to delivering exceptional guest experiences and fostering a positive work environment for our employees. Join our team and be a part of our exciting journey
Apply now
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