hotel front desk

3 days ago


Kuala Lumpur Centre Kuala Lumpur, Malaysia ONE POINT ONE SDN BHD Full time 20,000 - 30,000 per year

About the role

Join our dynamic team at ONE POINT ONE SDN BHD' as a Hotel Front Desk professional. In this full-time role based in Kuala Lumpur City Centre, Kuala Lumpur, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our valued guests.

What you'll be doing

  • Greet and welcome guests with a friendly and professional demeanor
  • Handle guest check-in and check-out processes efficiently
  • Respond to guest inquiries, requests, and concerns in a timely and courteous manner
  • Perform various administrative tasks, including managing room reservations and maintaining accurate guest records
  • Collaborate with other departments to ensure a coordinated and exceptional guest experience
  • Assist with general hotel operations and contribute to the overall success of the property

What we're looking for

  • High school diploma or equivalent
  • Previous experience in a customer service or hotel front desk role is preferred
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Proficiency in English and the local language(s)
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Commitment to providing exceptional customer service

What we offer

At ONE POINT ONE SDN BHD', we value our employees and strive to create a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

- Comprehensive health and wellness package- Opportunities for career development and advancement- Collaborative and friendly work culture- Discounts on hotel stays and dining

About us

ONE POINT ONE SDN BHD' is a leading hospitality company with a strong presence in Malaysia. We pride ourselves on our commitment to delivering exceptional guest experiences and fostering a positive work environment for our employees. Join our team and be a part of our exciting journey

Apply now


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