Assistant Manager Customer Account Management

10 hours ago

Petaling Jaya, Selangor, Malaysia DKSH Full time 60,000 - 120,000 per year

Location:
Petaling Jaya, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 219416

Description:

Job Summary

Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth

General Responsibilities
  • Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
  • Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
  • Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement
  • Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
  • Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
  • Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team
  • Develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies
  • Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions
  • Develop, monitor and recommend improvement initiatives on business processes, customer services and new techniques (category management, scanning, etc.)
  • Develop and build relationships with customers and a network of contacts to order to understand customer needs and achieve business objectives
  • Work closely with the cross-functional teams (e.g. Trade Marketing, Product Manager and Supply Chain Management) to ensure efficient and effective execution
Functional Skills and Knowledge
  • Demonstrate advanced knowledge and understanding of the industry/market/competitors/customers
  • Demonstrate sound selling skills and proven key account management experience in fast moving consumer goods
  • Demonstrate a general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
  • Demonstrate strong negotiation and communications skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in English, both written and spoken
Education

Degree in Sales/Marketing or related fields

Requisition Number: 219416

Job Function: Sales

  • Manager, Customer Account Management

    2 days ago

    Petaling Jaya, Selangor, Malaysia DKSH Spain Full time $12,000 - $20,000 per year

    Job Summary Responsible for managing specific customer accounts in accordance with DKSH's company standards, policies, performance targets, and overall strategy. The incumbent will oversee and develop the pharmacy channel. General ResponsibilitiesDevelop and implement processes and strategies (local go-to-market strategies, sales strategies and customer...

  • Manager Customer Account Management

    9 hours ago

    Petaling Jaya, Selangor, Malaysia DKSH Scientific Solutions Full time 60,000 - 120,000 per year

    Title: Manager Customer Account ManagementLocation:Petaling Jaya, MY, MYGlobal Business Unit: CGJob Function: SalesRequisition Number: 218916DescriptionJob SummaryManage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growthGeneral...

  • Sales Manager

    2 days ago

    Subang Jaya, Selangor, Malaysia Test Account for Raamy Full time 900,000 - 1,200,000 per year

    Job brief We are looking for a Sales Manager with excellent communication and leadership abilities to lead sales team members, develop sales programs, and set and meet the KPIs. ResponsibilitiesHire new sales officers for the sales team and train all sales team members.Create KPIs for monitoring the performance of sales team members.Collaborate with the...

  • Manager Customer Account Management

    2 days ago

    Petaling Jaya, Selangor, Malaysia DKSH Spain Full time 80,000 - 120,000 per year

    Job Summary Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth General ResponsibilitiesManage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where...

  • Manager Customer Account Management

    2 days ago

    Petaling Jaya, Selangor, Malaysia DKSH Malaysia Sdn Bhd Full time 80,000 - 120,000 per year

    Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growthManage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicableDevelop and implement processes and...

  • Senior Manager Customer Account Management

    2 days ago

    Petaling Jaya, Selangor, Malaysia DKSH Scientific Solutions Full time 90,000 - 120,000 per year

    Title: Senior Manager Customer Account ManagementLocation:Petaling Jaya, MY, MYGlobal Business Unit: CGJob Function: SalesRequisition Number: 217291DescriptionJob SummaryLead sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable...

  • Senior Manager Customer Account Management

    2 days ago

    Petaling Jaya, Selangor, Malaysia DKSH Full time 120,000 - 240,000 per year

    Job SummaryLead sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth*General Responsibilities*Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where...

  • Senior Manager Customer Account Management

    2 days ago

    Petaling Jaya, Selangor, Malaysia DKSH Malaysia Sdn Bhd Full time 90,000 - 120,000 per year

    Lead sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growthManage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicableLead and implement processes and...

  • Assistant Account Manager

    10 hours ago

    Petaling Jaya, Selangor, Malaysia GO ADVANTES SDN BHD Full time 90,000 - 120,000 per year

    ResponsibilityMaintain and review the entire account records and systems to ensure compliance with the group financial policies, approved accounting standards and statutory requirements.Maintaining Full sets of accounts inclusive of accounts set up and day-to-day financial records of the company.Ensure compliance with all laws and regulations. All legal...

  • Account Executive

    2 days ago

    Petaling Jaya, Selangor, Malaysia Hirehub Management Full time 60,000 - 70,000 per year

    Company BackgroundThis company is a civil and structural engineering consultancy firm based in Malaysia, established in 2008. The company specializes in optimized and economical structural design solutions for buildings and infrastructure projects across Malaysia and the ASEAN region. OSD has been involved in major projects like the KVMRT and is recognized...