Head of Expansion

Position Overview

The Head of Expansion & Infrastructure is responsible for leading and overseeing the strategic development, physical expansion, and operational infrastructure of the company's F&B outlets. This role supervises and drives the performance of three core departments.
Outlet Expansion
,
Renovation & Construction
, and
Facilities Management to
ensuring high efficiency, seamless cross-functional collaboration, and strong operational excellence. This role requires full-time monitoring, high-impact leadership, and strong decision-making to support the company's growth strategy and long-term operational effectiveness.

Qualifications

• Degree in Architecture, Engineering, Construction, Facilities Management, Project Management, or equivalent.
• Minimum
  8–12 years of experience
  in expansion, construction, fit-out, or facilities roles, preferably in the F&B or retail industry.
• Experience leading multiple teams or departments is highly preferred.

Key Responsibilities

1. Departmental Leadership & Operations Oversight

• Lead and oversee three key departments to ensure smooth operations, strong alignment, and overall efficiency.
• Drive a high-performing and complete department ecosystem that requires continuous monitoring and hands-on leadership.
• Strengthen cross-functional leadership, ensuring collaboration with Operations, Marketing, Finance, Supply Chain, and Legal.

2. Outlet Expansion & Renovation Management

• Oversee the end-to-end process of outlet expansion, including site evaluation, feasibility studies, and new store openings.
• Lead renovation planning, layout optimization, and store design to meet brand standards.
• Review all BQ, drawings, layouts, and specifications prior to approval to ensure accuracy, cost-effectiveness, and compliance.

3. Facilities Management

• Supervise the maintenance and facilities management function to ensure outlets operate safely, efficiently, and without disruption.
• Implement preventive maintenance schedules and ensure timely corrective actions.
• Optimize vendor and contractor performance through clear SLAs and KPI tracking.

4. Budgeting, CAPEX & Financial Oversight

• Develop and manage annual CAPEX budgets for expansion, renovation, and maintenance.
• Monitor timelines, budget allocation, and project expenditures to ensure cost control and financial efficiency.
• Prepare reports, forecasts, and dashboards for management review.

5. Project Management & Timeline Execution

• Lead project timelines from planning to completion, ensuring all milestones are met within scope and budget.
• Establish strong project governance, workflow processes, and best practices across all teams.
• Identify risks and implement mitigation strategies to ensure project success.

6. Team Leadership & Collaboration

• Provide strong leadership, mentorship, and performance management for the Expansion, Renovation, and Facilities teams.
• Enhance multi-department collaboration to support business goals and operational excellence.
• Drive a culture of accountability, innovation, and continuous improvement.

Required Skills & Competencies

Technical Skills

• Strong proficiency in
  Office tools & project management systems
• Solid experience in
  budgeting, reporting, and visual planning tools
• Ability to read and interpret
  BQ, technical drawings, layouts, and site plans
• Data-driven decision making with strong analytical skills
• Strong understanding of
  CAPEX management, timeline planning, and facility operations

Leadership & Soft Skills

• Proven ability in
  team leadership
  , multi-department oversight, and stakeholder management
• Excellent communication, negotiation, and contractor/vendor management skills
• Strong cross-functional collaboration capabilities
• High level of initiative, problem-solving, and strategic thinking
• Ability to thrive in a fast-paced and high-growth F&B environment